Role: Salesforce Architect
Location: Atlanta/Alpharetta, GA (Onsite)
Duration: LongTerm Contract
Primary Skills
Salesforce, ApeX, LWC, Sales & Service cloud, Integrations
Job requirements
Our client is looking for an experienced Salesforce Architect who will be responsible for design, drive the development and maintenance of contact center application in platform.
The candidate will join the group, responsible for Contact Center delivery platform to help address our clients' needs, grow our practice, and enhance our Culture of Investment Excellence.
The primary focus will be full life cycle of Salesforce development and integration with third-party services using agile methodologies.
The candidate will be working with other developers on different layers of the infrastructure and integration. Therefore, a commitment to collaborative problem solving, state of the art design and creating quality products is essential.
Principal Duties and Responsibilities:
Analyze the business requirement and define the appropriate design with respect to data modeling, perform configuration and customization of the platform.
Design and develop high-performance, reusable lightening component.
Salesforce Data Cloud, AgentForce, Mule, Visualforce, lightening web component and Apex development.
Guide team on writing test classes for developed classes and ensuring more than 90% code coverage
Translating functional requirements into technical requirements.
Identifying bugs and aligning with requirements during debugging.
Guide & implement Testing automation, bug fixing and deploying to production
Make suggestions for better solutions to problems
Keep abreast of the latest and emerging technologies
Should have previous contact center experience & implementation knowledge on CTI integration
Tekgence is an equal opportunity employer. Applicants must be authorized to work in the U.S.