Quill, a proud member of the Staples family of brands since 1956, stands as a leader in office supplies. Acquired by Staples in 1998, we are committed to delivering essential services, solutions, and award-winning customer support that help our customers and our associates thrive. With a focus on value and an unmatched selection of over 900 instant rewards available with every order, Quill is dedicated to providing a rewarding work environment.
Start Date: Monday, April 21st
What You'll Do: - Act as the primary point of contact to build enduring relationships with customers.
- Manage your portfolio effectively through productivity and pipeline management.
- Collaborate closely with internal business partners to enhance customer offerings.
- Ensure current clients are satisfied, delivering excellent client service daily.
- Oversee existing customer accounts to boost sales and meet profit targets.
- Consistently meet or surpass productivity metrics and goals set by the company.
- Forge and cultivate strong internal and external business relationships.
- Engage in outbound sales calls to expand the customer base.
- Educate customers about our diverse products, programs, and opportunities for consolidation.
What You Bring to the Table: - High integrity in all business dealings.
- Strong time management and organizational skills.
- Proven ability to identify, develop, and close sales opportunities.
- Excellent relationship-building abilities.
- Insight into product details, pricing structures, competitive landscape, and sales objectives.
- Proficiency in communicating company values and services effectively over the phone and online.
- Adaptability to thrive in a fast-paced environment focused on continuously improving the customer experience.
- Capability to engage with multiple buyer levels within small to mid-sized companies.
Basic Qualifications: - High school diploma or G.E.D.
- Minimum 6 months of relevant experience in a sales or customer service role.
- Strong communication skills, both oral and written, along with effective relationship-building abilities.
Preferred Qualifications: - Demonstrated account management experience or other relevant sales experience.
- Creative and cognitive thinking skills to approach challenges innovatively.
- Advanced business acumen with a strategic mindset in sales.
- Exceptional oral and written communication skills.
- Proficient in Microsoft Office and competent computer skills.
- Strong organizational and problem-solving abilities.
- Ability to adjust well to change while working in a dynamic environment.
We Offer: - An inclusive culture with associate-led Business Resource Groups.
- 112 hours of PTO plus a comprehensive holiday schedule (7 observed paid holidays + 1 floating holiday).
- Employee discounts, company-matched 401(k), wellness programs, and much more.
At Staples, we prioritize inclusion, ensuring all employees feel valued and empowered to reach their full potential. This commitment fosters a diverse environment, leading to innovative solutions that exceed customer expectations, driven by the unique perspectives of our associates. Staples is an Equal Opportunity Employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.