Why is This a Great Opportunity?
This role provides an excellent opportunity for a detail-oriented professional to contribute to the efficiency of a dynamic sales team. As a Sales Support Specialist, you will play a crucial role in ensuring seamless order processing, inventory management, and customer satisfaction. This position offers a fast-paced work environment, opportunities to collaborate with multiple departments, and the ability to develop strong problem-solving and organizational skills. It is ideal for individuals who thrive on precision, efficiency, and providing excellent support to sales operations.
Job Description:
The Sales Support Specialist is responsible for handling order entry, processing, and logistics to ensure accurate and timely fulfillment. Key responsibilities include:
• Receiving and processing customer orders submitted by the sales team.
• Accurately entering order details into the order processing system.
• Coordinating with the warehouse team to facilitate the picking, packing, and shipping of products to customers.
• Monitoring inventory levels and assisting with stock management to ensure product availability.
• Supporting internal sales operations by tracking orders, resolving discrepancies, and maintaining up-to-date records.
• Assisting with customer inquiries regarding order status, product availability, and shipping details.
• Collaborating with cross-functional teams to improve order fulfillment efficiency and overall customer satisfaction.
Qualifications:
• High school diploma or equivalent required.
• Experience in order processing, inventory management, or sales support preferred.
• Strong attention to detail and accuracy in data entry.
• Proficiency in order management software and Microsoft Office Suite.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong communication and problem-solving skills.
• Experience working with confidential customer and order information.
This role is well-suited for individuals who enjoy working with systems, supporting sales functions, and ensuring smooth order fulfillment processes.