Sales Support Associate

Charleston, West Virginia

MRC Global
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Job Description

Job Purpose:


Performs administrative, clerical, and data entry duties to support sales operations.


Responsibilities:


Individual must be able to perform the essential duties with or without reasonable accommodation.

  • Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives;
  • Establish and maintain relevant files and process incoming and outgoing mail;
  • Answer incoming calls from customers and internal contacts, take messages and follow-up as appropriate;
  • Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification;
  • Confirm accuracy of purchases with vendors to include shipping, billing and customer support;
  • Assist with on-going competitive analysis to include the preparation of reports or other materials;
  • Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders;
  • Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills;
  • Perform other duties or projects as assigned;
  • Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

Qualifications:


Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

  • High school diploma or GED (General Education Degree);
  • Two years' experience in working in a business office;
  • Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software;
  • Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team;
  • Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook;
  • Ability to work scheduled and unscheduled overtime.

Additional Qualifications:

  • Must have the ability to provide documentation verifying legal work status;
  • Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;
  • Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions:


For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Date Posted: 02 May 2025
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