About Lucent Health Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers.
Company Culture We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health.
Honest
- Transparent Communication: be open and clear in all interactions without withholding crucial information
- Integrity: ensure accuracy in reporting, work outputs and any tasks assigned
- Truthfulness: provide honest feedback and report any issues or challenges as they arise
- Trustworthiness: build and maintain trust by consistently demonstrating reliable behavior
Ethical
- Fair Decision Making: ensure all actions and decisions respect company policies and values
- Accountability: own up to mistakes and take responsibility for rectifying them
- Respect: treat colleagues, clients and partners with fairness and dignity
- Confidentiality: safeguard sensitive information and avoid conflicts of interest
Hardworking
- Consistency: meet or exceed deadlines, maintaining high productivity levels
- Proactiveness: take initiative to tackle challenges without waiting to be asked
- Willingness: voluntarily offer to assist in additional projects or tasks when needed
- Adaptability: work efficiently under pressure or in changing environments
Summary This position will work in a team environment with other staff members to prepare statistical analysis reports, claims experience reports, value-added product information, and various other marketing materials for both renewing and prospective clients. This position also requires organization and interaction with insurance companies, internal and external clients, and sales channels.
Responsibilities • Prepare and update new and current business proposals, quote requests, questionnaires, contracts, and agreements based on client needs.
• Prepare reporting packages for current client reviews, as well as customize reports for clients.
• Spreadsheet, data entry, and database work.
• Interface with Sales Support Manager, Sales and Account Executives, Underwriting partners, customers, suppliers, or company employees outside the immediate work area on a regular basis to give or exchange information.
• Report to and assist Sales Support Leadership with any administrative or departmental tasks as assigned.
• Assist with the production of proposals for value-added products and services as they are identified and assimilated into presentations for new and existing clients.
Qualifications • Bachelor's Degree, preferred
• One to two years underwriting, analytical and/or spreadsheet experience in a professional corporate environment.
• Strong skills in Microsoft Office (Excel, Word, Access, PowerPoint, and Outlook).
• Experience in Adobe Pro is preferred but not required.
• Experience with Salesforce CRM is preferred but not required.
• Basic insurance knowledge with an understanding of Stop Loss preferred
• Good written and verbal communication and interpersonal skills including professional phone etiquette.
• Ability to multi-task with a strong attention to organization and detail
• Strong computer skills including Microsoft Office 365, Salesforce, other business-related software systems.
• A sense of urgency and the ability to prioritize multiple tasks.
• Successful candidates must be flexible, able to both work with others and independently, must take direction well, able to multi-task, prioritize, able to be proactive and a problem solver.
• Strong Mathematical/Analytical skills.
Equal Employment Opportunity Policy Statement Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.