Sales Supervisor

Norfolk, Virginia

Steve Madden
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Stock Supervisor (F/T)

The Stock Supervisor is responsible for ensuring the highest level of customer engagement through sales results and stockroom/offsite maintenance. The Supervisor oversees and develops both the support team and systems in order to provide associates and management with excellent front and back of house support.

Responsibilities
  • Foster collaboration with the leadership team to create an inclusive work environment that prioritizes employee and customer satisfaction.
  • Ensure the integrity of the store's inventory by implementing and supervising proper shipping and receiving procedures. Communicate any inventory concerns to the Store Manager.
  • Set up the sales team for success by overseeing a well-organized stockroom.
  • Ensure returned products are efficiently reintegrated into inventory.
  • Play a pivotal role in processing and replenishing merchandise.
  • Contribute to the receiving process and continuously monitor floor stock to maintain optimal inventory levels.
  • Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
  • Be flexible and occasionally perform work outside your specific role.
Requirements
  • Minimum of 2-3 years of retail experience.
  • Preferred high school diploma or equivalent preferred.
  • Strong verbal and written communication skills.
  • Experience leading a team and/or supervising others.
  • Ability to process information or merchandise through the computer system and POS register system.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
  • Medical, Dental, Vision Benefits & Flexible Spending Accounts
  • Life & Short/Long-Term Disability Benefits
  • 401K Eligibility over the age of 21 with Company match after 6 months of employment
  • Paid time off benefits including paid vacation, sick time, voting
  • Virtual Health Care
  • 50% off employee discount and 40% off immediate family discount
  • Friends and Family Discount Events
  • Free shoe every season/quarter
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Career Growth
  • Employee Referral Program
  • Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Date Posted: 03 April 2025
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