We are seeking a Sales Operations Regional Senior Manager to play a key role in fostering long-term customer relationships and serving as a vital link between clients, internal and external stakeholders, and operational delivery teams. This role is responsible for overseeing Service Delivery Operations for a large-scale SMB Ads Sales team, ensuring seamless execution and business growth.
Key Responsibilities:
- Adapt to evolving program requirements with agility and flexibility.
- Build and maintain strong client relationships, ensuring alignment with business goals.
- Oversee service quality, cost management, and leadership of service delivery teams.
- Drive business growth through efficient and seamless operations.
- Lead delivery strategies to maximize value for clients.
- Actively support sales solutioning and execution.
- Own and drive successful business outcomes, ensuring achievement of key goals.
- Develop and maintain strategic business relationships and alliances.
- Serve as an advocate and influencer, aligning operations with business strategy.
- Identify and implement strategic opportunities for value creation.
Basic Qualifications:
- 10+ years of experience in service delivery.
- 10+ years of experience managing sales teams.
Preferred Qualifications:
- Bachelor's degree in a relevant field.
- Proven experience establishing and scaling inside sales accounts.
- Strong background in large-scale digital ad sales delivery.
- Extensive client engagement experience.
- Global experience in sales and service delivery.
This is a hybrid position based in Atlanta, GA. If you are a results-driven leader with a track record of success in service delivery and sales operations, we encourage you to apply.