Department: Garden Center - Des Plaines
Reports To: 1. Outdoor Living Manager 2. Garden Center General Manager
JOB SUMMARY: We're looking for a creative, customer-focused
Sales & Merchandising Coordinator to join our Garden Center team in Des Plaines. In this role, you'll play a key part in shaping the in-store experience by designing engaging product displays and delivering exceptional service to our guests. Your ability to "tell a story" through thoughtful merchandising will inspire customers and enhance their shopping journey at Lurvey.
Duties and Responsibilities include: - Collaborate with Product Line Managers to plan and execute displays for incoming merchandise, including gifts, home décor, garden essentials, and outdoor living products
- Partner with buyers to support plant deliveries and coordinate cross-merchandising opportunities between indoor and outdoor product lines
- Create visually compelling displays that reflect seasonal trends and customer interests
- Develop and maintain the overall visual presentation of the Garden Center store
- Establish and manage a process with Product Line Managers for timely and consistent display execution
- Maintain an inviting and safe shopping environment
- Deliver exceptional customer service and assist customers throughout the purchasing process
- Implement a seasonal display rotation calendar in coordination with managers and buyers
- Support Garden Center sales staff as needed
- Other duties as assigned
Knowledge, Skills, and Abilities include: - A passion for customer service and the drive to go above and beyond to enhance the shopping experience
- A creative eye for design and visual presentation
- Ability to thrive in a fast-paced, team-oriented environment
- Strong organizational and problem-solving skills
- Confidence in helping customers find the right products for their needs
- Comfortable using technology, including business software and mobile applications
- Physically able to handle light-duty tasks and engage in activities such as lifting, bending, reaching, and standing for extended periods
- Willingness to work in both indoor and outdoor environments in varying weather conditions
- Bilingual (English/Spanish) a plus
Credentials and Experience: - 3+ years of experience in a retail environment with a focus on sales, displays, or merchandising
- Supervisory experience strongly preferred
- Background in horticulture or related field is a bonus