Position Overview: The Sales and Marketing Support Administrator is a member of the Sales Team and reports to the Sales Director under our Aquinas Division. This position is 100% onsite in Dublin, OH. The Sales and Marketing Support Administrator is responsible primarily for supporting all members of the Sales Team to support the sales and marketing initiatives at Aquinas. These needs include but are not limited to:
Duties and Responsibilities: • Systemize, track, and maintain operational needs of the sales department
• Create Wrike tasks, Outlook calendar invitations, and Box files/folders as needed
• Create and copyedit reports, memos, emails, and presentations as needed
• Manage all marketing materials and programs as requested
• Purchase and mail marketing materials as directed
• Organize and lead holiday chocolates, if applicable
• Attend calls with Aquinas Sales Representatives to take notes in Wrike and assist with post-call follow-up as requested
• Support miscellaneous Corporate and Sales/Marketing needs as they arise
• Assist with onsite customer visits by leading the planning and preparation under the direction of the assigned Aquinas Sales Representative
• Lead event preparation at the request of President and/or Director of Sales
• Support the Strategic Partner Program helping with all needs including product management per the request of the President and Director of Sales
• Assist with all sales related paperwork preparing SOWs for final review, track the progress of SOWs, organize executed SOWs on the company server
• Assist Director of Sales and President with administrative and departmental needs, as requested
• Train new hires and existing employees in the functionality of systems used within the Sales department when needed
• Attend IPM, R&P, and Project Debrief meetings as needed/required
• Schedule and attend Pre and Post Customer Call Planning as scheduled per the direction of the Director of Sales
• Provide research support for the Sales team
• Additional responsibilities could be determined as needed based on departmental demands
• Secure POs from clients, when needed
• Update sales and administration information in Wrike and CRM
• Assist sales team with travel arrangements
• Assists the Sales Team with customer RFP needs and requests
Additional Responsibilities: • Thrive and excel in a fast-paced, dynamic environment with multiple priorities and numerous stakeholders
• Provide excellent attention to detail and follow-through
• Collaborate with internal stakeholders and be able to work independently
• Maintain strong interactions and relationships with internal and external stakeholders
• Attend and participate in internal and external meetings, take notes, and complete follow-up items in a timely manner
• Participate in company events, including those outside of normal business hours
• Remain flexible with short lead times and changing priorities
• Recommend process improvement
• Assist with ad hoc projects as requested by management
• Complete at least four (4) hours continuing education annually
The above job description in no way states or implies these duties are the only duties performed by this employee. The employee is expected to perform other related duties necessary for the effective operation of the department and company.
Job Requirements /Skills/Abilities: - Communication Skills- Highly skilled in writing, editing, and delivering oral and written information to accommodate many types of audiences
- Industry Experience - Prefer two plus years of project management experience for training, communications, or advertising in the pharmaceutical, medical products, or life sciences industries
- Project Management - Prefer some experience managing client projects which includes coordinating tasks, setting milestones, prioritizing objectives, and exceeding client expectations on deliverables
- Resourcefulness - Able to analyze and creatively problem-solve to work through project issues with a sense of teamwork and urgency
Education & Experience: • Bachelor's degree in English or related field
• Prefer a minimum of two years' agency experience in Sales or Marketing
Conditions Of Employment: Verification of educational requirements, employment history, employment screening, execution of company agreements and references.
Working Conditions and Physical Effort: • Work is normally performed in a typical interior/office work environment
• 10-20% of travel may be required (overnight trips
Disclaimer: This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nothing in this job description is intended to give rise to an employer-employee relationship, but not limited to an assumed offer of employment