Sales Manager
Reports to: Assistant Operations Director
Peer to: Fulfillment Manager, Senior Project Manager, Accounting Manager, Human Resources Manager, Information Technology Manager
Summary
The Sales Manager leads sales strategies & team performance through managing Project, Design, & Sales Specialists to achieve revenue goals. The Sales Manager drives innovation, enhances customer satisfaction, & optimizes operations by bringing proven leadership, strategic thinking, & communication skills to foster growth in the home renovation industry.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Supervise and coordinate day to day functions of the Sales Department including three (3) distinct divisions: Construction Sales, Material Retail and Lead Intake/Marketing.
- Develop and execute sales strategies to drive revenue growth and market penetration.
- Analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges.
- Lead, motivate, and mentor a diverse team of Project Specialists, Design Specialists, and Sales Specialists.
- Set clear performance objectives and provide ongoing coaching and feedback to maximize individual and team performance.
- Foster a collaborative and inclusive team culture that values innovation, integrity, and continuous improvement.
- Oversee the sales pipeline and ensure timely and accurate forecasting of sales targets.
- Implement effective sales processes and workflows to optimize efficiency and productivity.
- Generate regular reports and presentations for senior management, highlighting sales achievements, challenges, and opportunities.
- Other duties as assigned.
Supervisory Responsibilities
This position supervises all members of the Sales Department, including but not limited to full-time employees, part-time employees, interns and trainees.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Represent the organization in a positive and professional manner at all times.
- Must be proficient in basic computer applications (Microsoft Office) and the capacity to learn other
- software programs indigenous to the construction business environment.
- Participate in performance improvement and continuous quality improvement.
- Comply with all organizational policies and standards regarding ethical business.
- Must be able to multi-task while maintaining complex schedules and easily adapt to a fast-paced
- environment.
- Excellent problem solving and interpersonal skills.
- Must have excellent communication skills, oral, and written.
- Strong organizational skills with attention to details.
- Capacity to work independently and as team player.
- Consistently report to work on time and in the appropriate attire.
- Maintain a clean and organized work area.
Training, Education and Licensure
- Bachelor's Degree in Business Administration, Sales, Marketing or related field preferred
- Minimum of 5 years of experience in programs of similar size and scope
Work Environment
This position operates in an office and field environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this mob, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.