Job Summary
The Market Director, Sales is responsible for driving sales performance, revenue growth, and customer satisfaction across multiple retail locations within an assigned market. Reporting to the Divisional Vice President of Sales, this leader develops and executes strategies to meet and exceed sales targets while supporting store teams to deliver an exceptional customer experience.
Responsibilities
- Develop and execute sales strategies to achieve revenue targets and ensure market-wide growth.
- Provide leadership and guidance to sales teams, focusing on goal achievement and skill development.
- Partner with store leadership to drive a customer-first culture that enhances satisfaction and loyalty.
- Analyze sales performance metrics to identify trends, opportunities, and challenges adjusting strategies as needed.
- Collaborate with marketing teams to plan and implement promotional campaigns tailored to market needs.
- Conduct regular store visits to evaluate sales performance, provide coaching, and ensure alignment with company goals.
- Lead initiatives to improve conversion rates, average transaction value, and other key sales metrics.
- Stay abreast of market conditions, consumer behavior trends, and competitor activity to maintain a competitive advantage.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field.
- Strategic Sales Leadership: Develops and executes market strategies to drive revenue growth and market expansion.
- Customer & Market Insight: Leverages market trends and customer feedback to identify growth opportunities and tailor solutions.
- Sales Team Development: Builds and leads high-performing sales teams through coaching, mentorship, and performance management.
- Results-Driven Execution: Sets Clear goals and drives accountability to consistently achieve and exceed sales targets.
- Proficiency in CRM tools, sales reporting software, and data analysis
Preferred Qualifications
- 7+ years of progressive leadership experience in retail store operations with multi-unit management experience
Leadership
- Embodies the following values: serve, perform, influence, respect, innovate, team.
- Effectively communicates by motivating and inspiring others through clear and proactive communication.
- Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
- Makes balanced decisions and thinks strategically by being a forward thinker.
- Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
Physical Demands / Working Environment
- Work conducted in office, retail stores, and customer site environments.
- Frequent periods standing/walking in unairconditioned facilities and retail stores.
- Exposed to vibrations and dust, with noise level at moderate to low decibels.
- Must be able to lift twenty-five pounds at times.
- Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Regularly required to use hands and fingers, and handle or feel objects.
- Other physical tasks required include pushing, reaching, climbing, and stooping.
- Local and air travel up to 50% - 75% of time to perform duties.
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