We are one of the world's leading manufacturers of cutting tools for the graphic industry. All over the world, renowned manufacturers of labels, packaging and other die-cut products rely on the quality and outstanding service provided by Wink.
We are seeking a highly motivated Sales Manager with technical background for our Charlotte, NC office to serve and grow an established customer base in the Americas. The role will work closely with inside / outside sales and communicate frequently with our headquarter in Germany.
Your Responsibilities:
- Manage and develop regional and international customer relationships in close collaboration with the inside sales team
- Identify and pursue new business opportunities, customers, and leads
- Foster strong, trust-based relationships to ensure long-term customer loyalty
- Serve as a key communication link between customers, inside sales, and headquarters to deliver excellent service
- Conduct customer meetings, both virtual and on-site
- Prepare quotations and follow up proactively to drive sales success
- Handle customer claims and concerns professionally and efficiently
- Troubleshoot die and die-cutting unit issues on-site and coordinate with headquarters for timely solutions
- Monitor industry trends, generate market insights, and share findings with internal stakeholders
- Maintain accurate and up-to-date customer data in the CRM system
- Contribute to regional and global marketing campaigns and initiatives
- Represent the company at industry trade shows and events
- Conduct regular customer visits and attend on-site meetings, with travel required up to 70%
Your Qualifications:
- Bachelor's degree in Business, Marketing, or Engineering
- 3-5 years of experience in sales management, sales support, product management, or a similar role involving technical products
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Strong analytical, organizational, time management, and planning skills
- Proficiency in ERP systems (e.g., SAP, abas) and CRM tools (e.g., Salesforce, HubSpot)
- Confident user of Microsoft Office (Excel, Word, PowerPoint)
- Willingness to travel domestically and internationally
- Collaborative team player
Your Preferred Qualifications:
- Bachelor's degree in Business, Engineering or related field
- Minimum 3-5 years of related experience in a sales, sales support, data entry or equivalent role
- Experience in the printing/ converting industry graphic industry
- Experience selling technical products
What We Offer:
- Competitive Salary
- Bonus Potential
- Medical Insurance
- Dental/Vision Insurance
How to Apply:
If you are ready to take on this exciting challenge and make a significant impact at Wink, we look forward to receiving your application. Please send your CV to .
Join us in shaping the future with Wink.