We are looking for an enthusiastic and results-oriented leader to step into the role of Sales General Manager. If you are passionate about sales and dedicated to helping our members on their health and wellness journeys, this is the perfect opportunity for you. This position requires hands-on involvement at our designated club to boost sales, refine operational processes, and cultivate a team of leaders who share our vision.
Successful candidates will possess remarkable people skills, a willingness to learn, and an unwavering commitment to enabling others to achieve their best outcomes. A genuine passion for fitness, a proven track record of success, and the ability to inspire clients are essential qualities we seek.
Departments: Operations and Sales
Position Purpose: To build and lead a dynamic team that delivers exceptional customer experiences while achieving business goals.
Core Purpose: To foster loyal, lifelong fans of fitness and exercise.
Responsibilities Include: - Driving employee performance and success
- Ensuring outstanding customer service
- Maintaining club cleanliness and order
- Overseeing equipment maintenance and safety training, including CPR and AED
- Managing overall club operations
Key Accountabilities: - Membership Sales (Club and Individual - including services, products, programs)
- Managing Membership Billing
- Adhering to Payroll Budget
- Training, coaching, and resolving employee issues
- Providing exemplary customer service
- Developing a Fitness Sales Pipeline
- Serving as an Information Hub for product knowledge, programs, and events
- Ensuring employee and member safety
Requirements for Success: - Demonstrate a fierce determination to succeed.
- Lead by example and inspire your team.
- Take ownership of outcomes and results.
- Adapt quickly to various situations.
- Collaborate as a team player and tackle any task at hand.
- Engage with members and teammates with a strong customer service focus.
- Exhibit strong mathematical, analytical, and sales abilities.
- Maintain meticulous attention to detail in all tasks.
- Be available for a flexible work schedule, including weekdays, weekends, holidays, and various shifts.
- Possess exceptional organizational skills.
- Thrive in a fast-paced and demanding environment while managing multiple tasks independently.
- Be comfortable with technology and quick to adjust focus.
- Demonstrate excellent phone etiquette.
Additional Requirements: - Must successfully pass a Background Check.
- CPR certification is required within 30 days of hire.
Join us in our mission to create a healthier community.