Sales & Events Manager

Overview

Overview

We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We're here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We've worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.

Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $97,000 - $124,000/year

Porter Benefits:

• 15 days of PTO
• 8 Paid holidays
• Medical/Dental/Vision Insurance
• Profit Sharing
• 401k + Employer Match
• Wellness App with reimbursement of up to $500/year
• Porter Team bonus

Location: Seattle, WA

Position Summary

Essential Functions

To perform this job successfully, a Sales & Events Manager must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Sales:

• Through proactive sales efforts this position is responsible for meeting and exceeding sales goals of assigned market segments.
• This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
• Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
• Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions.
• Solicit and secure new business for assigned market segments by making outside sales calls.
• Participate in trade shows, promotional events, and industry events.
• Conduct site inspections and client presentations.
• Responds to inbound RFP's (requests for proposals) within 24 hours.
• Knowledgeable with client negotiations, closing tactics, and contractual language.
• Differentiate from the competition and bring value to potential customers.
• Implement sales plan based on demand segments to maximize market share.

Event Management:

• Obtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.
• Acts as a liaison between the operations department and client.
• Has a comprehensive knowledge of operations departments.
• Monitors client's satisfaction throughout planning and execution of event.
• Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments.
• Conducts meetings to review information with other property departments.
• Manages accounts and follow-up with client re-solicitation to capture future repeat business.

Other Responsibilities:

• Achieves assigned goals and objectives.
• Maximize efficiencies for time management and productivity.
• Responsible for forecasting revenue of assigned groups.
• Develops and maintains favorable working relationships and open communication with all departments.
• Establishes and maintains positive, professional relationships with clients.
• Complies with accounting standards (deposits, direct billing, and pre-payment).
• Confirms accurate revenue posting and client billing.
• Develop a full working knowledge of all applicable standards, policies and procedures.
• Attends required meetings.
• Achieves client sentiment goals.

Knowledge, Skills, and Abilities

• Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
• Attention to detail with the ability to accurately read/write business correspondence effectively.
• Ability to think creatively and develop innovative solutions or approaches.
• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
• Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.

Education/Experience

• Minimum of 1-3 years of hospitality sales and/or event planning experience.
• Associate Arts degree in Hospitality Management, preferred.

Personal Competencies

Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.

Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative and deadline driven environment.

Time Management: Ability to multi-task to meet goals, good time management skills and ability to take ownership for project deliverables.

Communications & Problem Solving: Ability to remain optimistic and enthusiastic while creatively solving problems. Convey information to all key stakeholders in both written and verbal formats. Determine and utilize the appropriate communication channels.

Empathy, Involvement & Support: Listen and respond with empathy. Ability to understand issues and different perspectives of others. Ability to ask for help and encourage others.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, color perception, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Regularly works with others face to face, over the phone and email in an office environment with moderate noise. Nature of work may require time spent out of the office; reliable transportation required. Periodically works outside and may work around moving objects, dust, and dirt.