Role: Director-Sales
Experience level: 15+ Years
Roles & Responsibilities:
Creating in developing an effective sales strategy / sales penetration for US market and acquire new customers for IGT.
Extend and develop a portfolio of IGT IT services business.
Assesses client IT needs and makes recommendations including IT Services and Solutions
Prepares sales visits and presentations to pitch IGT IT service, solutions and combination service package to customers
Demonstrates IT Services / solution to highlight benefits.
Negotiates sales and long-term contracts with customers
Provides technical advice after sales
Establishes sales goals and implements a plan to meet those goals
Tracks progress toward goals and documents sales performance
Becomes fluent in IGT services and solutions.
Answers questions, describes benefits, and discusses pros and cons of various services/ solutions.
Gains familiarity with the IT industry, and stays updated on trends and innovative products
Assists in creating marketing literature and web-based features to promote services products and solutions.
Attends trade exhibitions and industry events to learn about cutting-edge products and sales
Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations
Building and maintain good relationship with customers.
Conducting in-depth research to identify market opportunities
Examining the IT requirements of customers / market and help teams in making the pitch.
Having a decent experience on selling IT solutions / Products - mapping to customer needs and driving the customer sales.
Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies
Ability to present at senior levels, and executive levels
Ability to work with diverse client & IGT teams in various service lines, across multiple time zones.
Working knowledge & awareness of the latest software engineering methodologies & technologies including Agile, DevOps, Quality Engineering / Testing, Cloud Computing (IaaS, SaaS, PaaS, EaaS), Data Science & Analytics to be able to engage client stakeholders at all levels
Strong preference for a consulting experience
Strong Communications
Ability to multitask and prioritize
Excellent interpersonal skills
Attention to detail
About IGT:
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. We have a global delivery footprint, spread across 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam, with 25000+ CX and Technology experts from 35+ nationalities.
IGT's Digital team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience
Our offerings include industry solutions as well as Digital services. We work with leading global enterprise customers to improve synergies between business & technology by enabling rapid business value realization leveraging Digital Technologies. These include lifecycle transformation & rapid development / technology solution delivery services delivered leveraging traditional as well as Digital Technologies, deep functional understanding and software engineering expertise.
IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.