We are seeking a dynamic and results-driven Sales Director to lead our national accounts team in the facilities management sector. The ideal candidate will have a proven track record of driving sales growth, developing relationships with key stakeholders, and managing large, complex accounts at the national level. As the Sales Director, you will play a critical role in identifying opportunities, building strategic partnerships, and ensuring the successful acquisition and retention of high-value clients across various industries.
Key Responsibilities:
- Sales Leadership: Develop and implement the national sales strategy for facilities management services, targeting large, multi-site clients.
- Account Management: Build, maintain, and grow relationships with key national accounts, understanding their unique needs and providing tailored solutions.
- New Business Development: Identify and pursue new business opportunities with prospective clients, leading the sales cycle from prospecting to negotiation and closing.
- Team Leadership: Manage and mentor a team of sales professionals, providing coaching, support, and guidance to drive performance and meet sales targets.
- Client Retention: Ensure high levels of customer satisfaction, proactively addressing concerns and finding opportunities to expand services within existing accounts.
- Market Research & Strategy: Monitor industry trends, competitor activity, and market conditions to identify potential growth areas and adjust strategies accordingly.
- Collaboration: Work closely with internal teams (operations, finance, marketing) to ensure seamless service delivery and client satisfaction.
- Reporting & Analysis: Track and report on key performance metrics, sales forecasts, and account progress to senior leadership. Provide insights to drive business decisions.
- Contract Negotiation: Lead negotiations for high-value contracts, ensuring favorable terms while aligning with the company's business objectives.
- Qualifications:
- Experience: Minimum of 7-10 years of sales experience in facilities management, property management, or a related field, with at least 3 years in a leadership role working on national accounts.
- Proven Track Record: Strong experience in developing and executing national sales strategies, managing large accounts, and meeting or exceeding sales targets.
- Industry Knowledge: Deep understanding of facilities management services (e.g., janitorial, HVAC, security, maintenance) and the challenges faced by large organizations in managing their facilities.
- Leadership Skills: Ability to inspire and manage a sales team, providing motivation and direction while fostering a collaborative work environment.
- Negotiation & Communication: Exceptional negotiation, presentation, and communication skills with the ability to interact effectively with C-level executives and key decision-makers.
- Customer-Centric: Strong customer focus, with a solution-oriented mindset and the ability to anticipate client needs and deliver value-added services.
- Education: Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
Preferred Skills:
- Experience managing national accounts in the facilities management industry or a similar service-based sector.
- Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales forecasting tools.
- Ability to travel nationally as needed to meet with clients and prospects.