Background
Ziflow's mission is to be the company that leads the market for online proofing by delivering an unparalleled experience for our employees and customers. The Ziflow executive team have deep experience building and growing SaaS products for the marketing sector. They have successfully built software development and business operations teams in Poland, South Africa, and the United States.
This is a full-time, 4 days in the office based role. We believe strongly in work/life balance and encourage everyone to stay fresh and creative.
Our mantra is "Fast & Focused". As a start-up we need to move quickly to capitalize on market opportunities, uncovering new channels for growth as efficiently as possible. We maintain a focus on solving a small number of customer problems well rather than trying to do too much.
The Role
The Sales Development Representative is responsible for educating the market and qualifying leads. They will be responsible for speaking with our prospective clients (via email, phone and chat) and following up with them to nurture the interation with the goal of qualification and handoff to an Account Executive. A key requirement is to conduct business dealings in a way that creates a superior customer experience. The goal is not to sell, but to understand the problems and challenges agencies and marketing teams are faced with.
A typical workday is comprised of sending prospective emails, making calls, chatting with and doing research on prospective companies located around the globe. Sometimes you will have to help the customer through their review and approval process to demonstrate the basic features of Ziflow, so you must be comfortable learning new technology and explaining its value.
What You Will Get From This Role
If we're a match, during your time at Ziflow you will acquire a million dollar education in high-velocity inbound sales and marketing at a SaaS company. Our exec team previously founded and led ProofHQ, the market leader in online proofing for brands and agencies. They bootstrapped ProofHQ into a company that achieved some of the most impressive distribution economics the industry has seen. You will learn the importance of CAC, LTV and MRR, but most importantly, you'll learn how to grow a business. And you'll have fun.
Responsibilities:
- Speaking with prospective clients via email, phone and chat, and maintaining a well-organized CRM and pipeline.
- Educating prospective clients on the benefits of Ziflow versus competitors and the "status quo"
- Responding to inquiries and referrals from clients in a timely and effective manner.
- Generating sales qualified leads (SQLs) and opportunities (Opps) for the Account Executive team.
Requirements:
- You're a digital native: You like technology. You are familiar with how online marketing works and are eager to learn more. You know how to explain what you do to your grandparents.
- You're a problem solver: As a subject matter expert, you're eager to help prospective clients find the solution to their creative marketing woes.
- You're detail oriented: You understand the importance of accurate and thorough data, and how it's used.
- You're a go-getter: You take the initiative to make things happen rather than waiting.
- You are a team player: You like to work with lots of different people and enjoy seeing how the breadth of technology marketing works.
- You're coachable: You constantly want to improve and are open to constructive feedback.
- You're eager to learn: You are a recent college, sales bootcamp graduate or a person with 1 to 2 years of experience looking to start a career in sales.