Join our team of over 34,000 members committed to supporting our communities through our Club Support Center, 235+ clubs, and eight distribution centers. At BJ's Wholesale Club, we foster a collaborative and inclusive environment where everyone can learn, grow, and express their authentic selves. Together, we strive to provide exceptional service and convenience to our members, helping them save on essential products and services for their families and homes.
The Benefits of working at BJ's - Weekly pay
- Eligible for complimentary BJ's Inner Circle and Supplemental membership(s)
- Generous time-off programs to support a balanced lifestyle
- Comprehensive benefit plans for evolving needs
- 401(k) plan with company matching (must be at least 18 years old)
Eligibility requirements vary by position
Medical plans vary by location
General Responsibilities:
- Reports to the SVP of B2B.
- Develops and executes sales strategies to achieve sales targets while leading a sales team.
- Displays strong leadership and communication skills.
- Thinks strategically to connect BJ's with customers through innovative methods.
- Identifies potential growth markets and customer segments, creating ongoing programs to enhance sales.
- Manages an organizational sales program, developing business plans, and coordinating sales activities.
- Tracks sales goals, provides ongoing training for the sales team, and establishes individual targets.
- Engages directly with customers through visits to clubs or business locations.
- Collaborates with internal departments to meet customer needs.
- Assists in developing strategies that align with the company vision while improving the B2B division's effectiveness.
Key Responsibilities:
- Establishes benchmark sales practices and provides input on development roadmaps for the sales team.
- Aims to exceed quarterly and annual sales targets through effective planning and execution.
- Recruits, hires, trains, and manages a high-performing sales team.
- Monitors team performance, taking corrective action to ensure goal attainment.
- Builds relationships with key customers and influencers in assigned territories.
- Interprets customer needs and relays them back to the organization.
- Keeps up-to-date with industry trends and competitor activities.
- Prepares timely reports on sales activities, pipeline development, and revenue forecasts.
- Contributes to the development of B2B sales processes and marketing programs.
- Attends trade shows and events as needed.
- Exemplifies ethical behavior and professional conduct for the sales team.
- Effectively plans daily activities in a fast-paced environment.
- Analyzes client data to understand behavior.
- Develops client relationships to maintain current business while pursuing new opportunities.
- Collaborates with stakeholders to fulfill client needs.
- Tracks sales goals and reports results to the Sales Director.
- Maintains knowledge of BJ's offerings and value propositions.
- Resolves client complaints, assists with returns or refunds, and enhances processes with the sales team.
- Addresses team training needs to ensure ongoing development.
- Stays informed about market trends, competitor activities, and client challenges, sharing insights with leadership.
- Ensures the team drives both revenue and margin growth.
Skills and Qualifications:
- Bachelor's degree in sales, communications, or a related field is preferred.
- 10+ years of sales experience, including at least 5 years in a management role.
- Proven track record of meeting or exceeding sales goals.
- Experience in developing and managing a sales team.
- Strong understanding of the sales process from prospecting to closing.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and collaboratively.
- Exceptional verbal and written communication skills.
- Ability to analyze data for actionable insights.
- Adaptability with strong problem-solving capabilities.
- Outstanding active listening skills.
- Ability to build rapport and collaborate across teams, vendors, and clients.
- Advanced understanding of consumer behavior and industry trends.
- Able to teach and embrace new ideas and processes.
- Skilled in problem-solving client issues while coordinating with internal departments for seamless client relations.
This is a hybrid role. In-office days are Tuesday through Thursday at BJ's Club Support Center in Marlborough, MA, with remote work on Monday and Friday.
In accordance with Pay Transparency requirements, the following is a good faith estimate of the compensation range for this position: starting from $125,500. At BJ's Wholesale Club, we consider a range of non-discriminatory factors when determining salary. Actual salaries may vary based on factors like location, education, experience, and qualifications.