The Sales Coordinator role isn't just your everyday administrative role. Malin's Sales Coordinators are important members of the sales team, supporting our sales representatives and coordinating all sales-related activities such as pre-sales processes, coordinating and preparing proposals and calculating rates to help achieve our targets.
This is an opportunity to join a fun, supportive and highly skilled team while learning sales and marketing principles.
- Strong mathematical skills for the calculation of sales projects
- Ability to adapt to changing priorities with in a fast pace sales environment and work with different competing requests at one time
- Professional phone skills; strong Word, Excel, PowerPoint and Outlook skills
- Adapts quickly to changing environments and requests, fast learner
- Self-motivated to learn new skills and takes initiative quickly to solve problems and follow up with external/internal customers
- Uses creativity to solve problems for sales associates
- Intuitive to sales associates needs
- Ability to meet deadlines
- Exert sound judgment and discretion when communicating with internal/external customers
Duties and Responsibilities: Ability to do every aspect of the sales cycle in a timely and professional manner, including but not limited to the following: quotes, process new orders both lease and non lease, track shipments and provide administrative support via email and phone.
Process New Orders or Revisions:
- Generate new sales files in our ERP system
- Ensure that all orders are processed according to Malin standards
- Orders are turned around same day unless communicated otherwise by management
- Coordinate and respond to all requests made by sales team in a professional manner
- Responsible for file accuracy prior to file submission
- Process file revisions based on the request of the sales associate, sales coordinator
- Processes Purchase Orders to our Vendors
- Builds & maintains relationships with our Vendors
- Communicate professionally with sales associates and interdepartmentally when changes need to be made
- Complete changes in a timely manner
- Submit changes to all parties involved
Provide Sales & Administrative Support:
- Review any updates from previous day to check for accuracy and completeness
- Communicate with sales associate regarding any customer problems, issues or special requests
- Be a valuable liaison between sales associate and customer
- Communicate in a professional, courteous manner when updating sales associate on status of orders
- Initiate follow up phone calls to vendors and customers on orders recently placed
- Work closely with sales associate to deliver outstanding C1 customer service to all customers
- Work to alleviate sales associate's paperwork to ensure he can devote his time to selling
- Be a valuable liaison between our A/R department and the customer's A/P department
- Help with outstanding open receivables by providing invoices to customers