Sales Associate Overview
The role of a Sales Associate at American Giant is to create an engaging shopping experience for our customers while working in a place where you can learn, connect, and share your love for style. At American Giant, you will be working closely with your peers to develop your service skills, cross-functionally engage with others, and revel in the fun of Santana Row's thriving community.
Must be at least 18+ years old or older
Sales Associate Experience + Qualifications
- 1+ years of customer service experience in retail environment preferred
- Deeply understands and loves the American Giant brand
- Builds relationships naturally, embraces individuality and diversity
Sales Associate Customer Experience
- Initiates conversation and interacts with the customer in an authentic, personalized way.
- Utilizes technology to enhance the customer's experience.
- Shares product knowledge, recommendations and personal experiences to engage with the customer.
- Suggests alternate products, complementary pieces, outfitting tips, and/or styling ideas based on the customer's personal style and interests to build their basket.
Sales Associate Operations
- Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results.
- Assists in the completion of daily projects while keeping the focus on the customer experience.
- Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures.
- Maintains Store/Back Stock standards.
Sales Associate Community & Events
- Assist with in Store Events.
- Help drive local community engagement.
Job Type: Part-time