Sales Associate

We are currently looking for a Part Time 38 Sales Associate to join our team located at the Lakecrest Hotel and Casino

Summary:

Responsibilities:
Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Picks up and signs for cash bank to be used on assigned shift
Assists and guides customers with purchase selection
- Engages potential customers and guides with selection and purchase decisions
- May order catolog items if not in stock
- Promotes products to increase guest satisfaction and store sales
Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
Performs all other duties as assigned

Competencies:
Essential:
Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Works well within a team
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
Count lrg amts of cash by hand / with cash counting machines
Operate point-of-sale terminal

Experience:
Essential:
No prior experience required

Education:
Essential:
High School, GED or Equivalent

Credentials:
Essential:
Pass general background check

Nonessential:
Pass gaming background check
Gaming license or permit as required by assigned position

Working Conditions:
Essential:
May work where cigarette smoking occurs
Bright and Flashing lights
Noisy
Retail store
Team-oriented
Point-of-sale equipment
Potential exposure to blue and or white light
Intent to sell, increase sales, excellent service
Pass pre-employment drug test
Sometimes bend, kneel, stoop, push, reach
Manual dexterity
Sometimes lift and or carry up to 25 lbs
Standing up to 100% of shift
Visual acuity for detail, distance, color, depth perception
Walking up to 100% of shift
May work day shift
May work evening shift
May work holidays
May work rotating shifts
May work weekend shift