Sales Associate (4 Openings)

Job Details

Job Location
Scotts Valley Headquarters - Scotts Valley, CA

Salary Range
$21.00 Hourly

Description

Job Summary: The Sales Associate will support the Team by assisting Sales Representatives in delivering top-tier customer service and maximizing sales. This role requires collaboration with sales reps and customers, handling a variety of tasks to ensure smooth operations and high levels of customer satisfaction.

Key Responsibilities:

• Work directly with the Sales Representatives and sales management in optimizing their sales efforts.
• Help plan and implement promotions while improving workflow efficiency.
• Manage urgent tasks and make selected sales calls on behalf of Sales Representatives.
• Reach out to targeted customers to upsell products and increase order sizes using effective sales techniques.
• Promote products and campaigns as instructed by the Sales Representatives.
• Coordinate and organize promotional materials such as mailings and product line drives.
• Act as a point of contact for customer service issues and liaise with other departments on behalf of Sales Representatives.
• Process faxed and other orders as required.
• Assist the data entry team with processing incoming orders.
• Adhere to company and departmental policies and procedures.
• Perform all other duties as assigned by Threshold Management.

Qualifications

Required Qualifications:

• Proven ability to handle telephone sales and work with multiple Sales Representatives.
• Minimum of 1 year of relevant experience in sales or customer service.
• Proficiency in Microsoft Office Suite, including Excel.
• Strong communication skills, both written and verbal.
• Excellent typing and data entry skills.
• Ability to pass the company's proficiency test with a score of at least 80%.
• Well-organized with strong attention to detail.

Preferred Skills:

• Previous sales experience is preferred.
• Excellent interpersonal skills.