Caruso Homes is seeking a dedicated and detail-oriented Sales Assistant to join our team. This role is perfect for someone who thrives in a steady, even-paced environment that promotes accuracy and quality of work. The Sales Assistant will support the sales team by performing repetitive routines and ensuring that a complete set of procedures and tasks are completed before new ones are begun.
Responsibilities:
- Welcome and greet potential customers in a friendly and professional manner.
- Assist in creating a positive first impression for prospects visiting the sales office.
- Conduct demonstrations of model homes or products to showcase features and benefits.
- Answer questions and provide information to help prospects understand the offerings.
- Schedule appointments for the New Homes Sales Consultant based on prospect availability and interest.
- Assist in preparing and maintaining a visually appealing presentation of the community and model homes.
- Provide information on available homes, sites, options, upgrades, and pricing.
- Maintain and update customer databases with accurate information.
- Manage leads effectively, ensuring timely follow-up and tracking.
- Actively engage in lead generation activities, such as participating in events or outreach programs.
- Identify potential leads and gather relevant information for the sales team.
- Follow up with prospects after initial meetings or demonstrations to address any questions or concerns.
- Provide additional information and support as needed to move prospects through the sales process.
- Utilize software programs for customer relationship management, scheduling, and other sales-related tasks and activities.
- Ensure proficiency in relevant software to streamline processes.
- Participate in company sales meetings to stay informed about updates, strategies, and goals.
- Share insights and feedback from the field.
- Embrace and embody the company's values and mission.
- Maintain a professional and ethical approach in all interactions.
- Respond promptly to inquiries and requests from both internal and external customers.
- Demonstrate a proactive approach to meeting customer needs.
- Assist in various tasks and projects as needed to support the sales team.
- Adapt to changing priorities and contribute to the overall success of the sales efforts.
Qualifications:
- Strong communication skills, both verbal and written, to effectively interact with prospects, customers, and team members.
- Consistent punctuality to ensure availability during business hours and scheduled appointments.
- Present a polished and professional appearance that aligns with the company's image.
- Ability to present information clearly and persuasively, especially during model demonstrations and community presentations.
- Proven ability to handle challenges, resolve issues, and negotiate effectively to meet customer needs.
- Strong organizational skills to manage various tasks and responsibilities efficiently.
- Ability to work independently and prioritize tasks effectively.
- Ability to build rapport with customers and colleagues.
- Customer-focused approach with a commitment to delivering exceptional service.
- Positive attitude and approachability to create a welcoming atmosphere for potential customers.
- Enthusiasm for the product or service being offered.
Why Caruso Homes?
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Commitment to innovation and excellence in homebuilding.
- Professional work environment with accountability for your work.
- Freedom to take charge of your own assignments and see the results of your work.
- Build close, lasting relationships with customers and colleagues.
- Work in a professional environment that fosters a family atmosphere.
- Bring accountability to your work and contribute to the overall success of the team.
How to Apply: Please submit your resume to (mailto:). As part of the application process, we ask all candidates to complete a personality assessment.
Caruso Homes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.