JOB PURPOSE: Manages assigned projects and tasks. Provides sales administrative support to the division management team as requested.
RESPONSIBILITIES: - Perform general administrative duties in assisting Director of Sales and Marketing as needed
- Perform administrative duties and help with special projects at the request of the division president
- Partners with sales team on sales and marketing related items
- Maintains division and community specific content on DRB website (community offers, photography, floor plans, office hours, directions, USP)
- Updates pricing memos
- Assists on implementation of marketing campaigns
- Assists in community start up and close out
- Drafts statistical, narrative and/or other reports as requested
- Type general correspondence, memos, charts, tables, graphs, etc
- Confirms incentive for neighborhoods and update CMA's together with community sales consultant.
- Provide input regarding the advertising/marketing needs of the communities
- Confirm community signage and offsite weekend direction include correct message and branding
- Assist with realtor outreach campaigns (breakfasts, lunch, office presentations)
- Maintain and update new hire training manual
- Assist the GSM with the preparation of sales meetings
- Monitor customer satisfaction surveys
- Helps manage the maintenance ion the model homes/sales centers
- Develops local marketing efforts to include flyers, newsletters, email blasts, events
- Helps plan and implement special events such as grand openings, community events, trade shows
- Update weekly and monthly sales reports, community books with pricing and plans
- Maintain and update sales policies/procedures manual
- Create sales department newsletter and send monthly
Knowledge and Skills - Excellent oral and written skills
- Punctual
- Professional appearance and manner
- Excellent presentation skills
- Demonstrated problem solving and negotiation skills
- Well organized and self-directed
- Strong interpersonal skills, customer service driven
- Displays a friendly, enthusiastic, approachable manner
- Driven yet empathetic
- Desire to succeed sales goal
- Must be proficient in and Microsoft Office Suite
Education and Work Experience - Associate's or Bachelor's degree in Business, Marketing, Graphic Design or Sales Marketing and 1-3 years experience working in New Home Sales industry or (without degree equivalent work experience may be considered)
- New Home Sales, Property Management, Leasing, or High-End Retail sales preferred with excellent customer satisfaction is preferred