Our Sales and Service Representatives will serve as primary points of contact for prospective as well as current customers.
Performs customer service duties including, but not limited to, the following:
o Actively promotes and sells services to new and existing customers
o Responds to phone and online inquiries on services
o Makes customer calls prior to service visits
o Helps resolve customer issues and answers billing questions
o Makes follow up calls on service visits
o Promotes customer relations and sales activities
o Performs data entry and word processing
o Maintains databases associated with customer information
o Completes and maintains periodic reports
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction.
We are a local Mr. Handyman franchise, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We're looking for Sales and Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.
What we offer: - Competitive wages
- Bonus and incentives
- Paid holidays
- PTO
- Friendly team working environment
Skills/Requirements: - Be punctual
- Be highly organized and detail-oriented
- Be able to be friendly at all times on the phone
- Computer experience
- Must be a self-starter
- Experience in the construction field is a plus
Compensation: $24,000.00 - $32,000.00 per year
For over 20 years, Mr. Handyman franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
Acknowledgement I acknowledge that each independent Mr. Handyman franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.