Sales Administrator Le Nouveau Chef
We re looking for a Sales Administrator to support two exciting, design-led businesses, Le Nouveau Chef and Stalwart Crafts as they continue their rapid UK growth. This brand-new role has been created to help our high-performing team run smoothly. With a salary up to £32,000, a performance-related bonus of up to 20%, hybrid working, and access to exclusive Michelin-starred events, this is more than administration -it s a platform for progression in a creative, premium environment.
Le Nouveau Chef is a globally recognised brand supplying stylish, high-quality chef wear to professional kitchens around the world. Alongside our artisan leather goods business, Stalwart Crafts, we pride ourselves on quality, innovation, and personal service. You ll be at the heart of both businesses - working across sales support, client aftercare, logistics, showroom presentation, and more.
What You ll Be Doing
- Coordinating sales administration from initial order through to fulfilment across both brands
- Liaising with customers, suppliers, and internal teams (sales, production, design)
- Managing customer after-care, including customer liaison to check satisfaction, identify additional needs, and maintain strong, ongoing client relationships
- Maintaining our showroom in South West London and managing visits from clients
- Handling client follow-ups and supporting long-term relationships
- Supporting events and trade shows as needed (UK-based)
- Assisting with the creation of brochures and marketing visuals using Adobe Illustrator
What We re Looking For
- Previous experience in a customer-facing, sales or sales administration role ideally within hospitality
- A business-related qualification (e.g. Business Administration, Economics, Marketing, Accounting or similar) or equivalent experience
- Excellent attention to detail and strong organisational skills
- Comfortable working across multiple tasks and brands in a fast-moving environment
- Strong level of IT literacy, and the willingness to learn new systems where necessary.
- Proficiency with Adobe Illustrator or similar design software is desirable but not essential
- Experience in the creation of brochures of other marketing material would be a bonus.
What You ll Gain
- Clear progression opportunities as the business scales - this role has room to grow alongside the brands
- A collaborative culture where your ideas, ownership, and autonomy are truly valued
- Hybrid working: 3 days in the office, 2 days from home. Though there may be some flexibility needed on this due to client demand and events.
- Performance-based bonus of up to 20% of salary
- Attendance at exclusive events and hospitality industry shows
- Flexibility around leave and work-life balance
Location & Working Hours
- South West London based (Typically Monday Wednesday in office, Thursday Friday from home though this will need to be flexible due to client needs and events) On occasion some weekend work may be needed to cover certain events.
- On some days, you will be working from other locations in the city to meet clients e.g. Soho House.
- Full-time: 32 or 40 hours per week, based on preference
- Occasional UK travel to support events or shows
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