Sales Administrative Assistant

Sales and Service Administrator position available in the New Hudson, Michigan location.

This is a direct hire opportunity with our client, who is a growing manufacturer. Salary range for this position is $50k to $55K. Hours will be 8:00 a.m. to 5:00 p.m., Monday through Friday.

Job Responsibilities for the Service Administrator:
Job Coordination & Communication:
-Assign jobs and pull Sales Orders; prepare and send related emails (address, SOW, S/O ).
-Retrieve and attach previous calibration reports.
-Send updated forms and calibration reports to internal/external techs and customers.

Quoting & Sales Support:
-Create contractor PO requisitions and customer quotes for services, parts, and calibration (proactive and by request).
-Prepare and send EXW and SSC renewal quotes (monthly), and yearly calibration reminders (2 months in advance).
-Track all quotes, wins, and sales metrics.
-Manage software contract renewals and quote input.

CRM & Documentation:
-Input service reports and manage CRM database.
-Process and verify calibration forms; create and distribute certificates and stickers.
-Maintain calibration logs and master forms.
-File documents by customer name (calibration reports, customer surveys, NDAs).

General Administrative Support:
-Answer phones and monitor FSE weekly paperwork.
-Forward COIs and respond to certification/scope requests.
-Route POs to the orders department.
-Assist visitors, students, and external providers as needed.

Finance Support:
-Provide monthly updates on open service orders.
-Collaborate with departments on billing, service parts, and shipments.

Apply now.

Requirements for the Service Administrator:
-Ideally two years' CMM experience
-Client company benefits available

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.