Status: 6-9 Month Contract (possibly extended)
Job Title: Sales Administrative Assistant
Location: On-Site in Fairview, OR
Schedule: Monday-Friday 5:30am - 2:00pm ( No traffic)
Salary: $21-$23/hr
About the company:
We are a leading provider of innovative material handling solutions, offering a broad range of high-quality products designed to improve efficiency and safety in industries such as warehousing, logistics, and manufacturing. With decades of expertise, we are dedicated to delivering cutting-edge solutions that optimize productivity and streamline operations for businesses around the world.
Our products, including lifting equipment, attachment systems, and specialized tools, are engineered for durability and reliability, helping companies achieve higher operational performance while reducing downtime. We work closely with our customers to understand their unique needs, providing tailored solutions that meet the demands of ever-evolving industries.
At the heart of our mission is a commitment to innovation and sustainability, ensuring that our solutions not only enhance business outcomes but also contribute to a safer and more environmentally responsible future. Through advanced technology, a skilled team of professionals, and a customer-centric approach, we are proud to be a trusted partner for businesses striving to excel in material handling.
Sales Administrative Assistant:
Our client is seeking a resourceful and detail-oriented Administrative Assistant to support their Sales and Customer Service teams. The ideal candidate is a dependable multitasker who thrives in a collaborative, fast-paced setting and excels in both verbal and written communication. This role is critical in maintaining day-to-day workflow and ensuring a seamless experience for internal teams and external customers alike.
This role is onsite in Fairview, Oregon.
Sales Administrative Assistant Responsibilities:
- Manage high-volume inbound calls through a multi-line phone system and route inquiries to appropriate team members.
- Support internal sales personnel with administrative tasks and foster strong team relationships through consistent, professional communication.
- Serve as a customer contact via phone and email, offering timely and accurate responses to inquiries and strengthening brand reputation.
- Conduct order-entry audits to verify purchase accuracy and ensure data integrity.
- Generate and distribute regular and ad hoc reports, dashboards, and performance metrics for internal use.
- Coordinate customer return and credit/debit processes, ensuring timely resolution of pricing discrepancies.
- Maintain department records and handle sensitive information with discretion.
- Recommend and implement process enhancements to improve administrative workflows.
Sales Administrative Assistant Qualifications:
- High school diploma required; an Associate's or Bachelor's degree is preferred.
- 5+ years of administrative or sales support experience in a business setting.
- Strong written and verbal communication skills with a customer-centric mindset.
- Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- High level of professionalism and ability to work collaboratively with cross-functional teams.
- Acute attention to detail, especially in data entry and documentation.
- Proficient in Microsoft Office Suite (especially Excel, Word, Outlook); experience with CRM tools and multi-line phone systems is a plus.