Sales Admin Coordinator

Arglass Furnace is a fresh startup entering this market as a new innovative disrupter of the norm in glass manufacturing. Arglass plans to be the plant of choice for the spirits and beverage industries. As the first new glass plant in America in over a generation, Arglass is born to serve those customers whose needs for flexibility, efficiency and customization are not being met by legacy U.S. manufacturers or foreign glass suppliers. The plant has been designed by considering the best available proven technology and layout to provide high quality, highly flexible and efficient production.

We are seeking an Sales Admin Coordinator to join the team in Valdosta, GA

Status of hire: Full time

Industry: Glass container manufacturing

Responsibilities:

• Manage the administrative tasks related with the Sales and Technical Sales

• Supporting the sales and technical sales department

• Managing the day-to-day activities related to sales, order entry, shipping logistics and customers' administrative functions.

• Maintenance of each customer's data, pricing, and volumes in our system

• Receipt and processing of customer demand forecasts

• Order Processing and maintenance

• Enter orders in ERP System and Review for accuracy and compliance with each Customer Supply Agreement's terms and conditions or with approved Catalog pricing directives.

• Issue customer purchase order acceptance, corrections, or rejections notifications.

• Issue advance warnings of each customer's actual volumes and projections vs. contracted volumes

• Collaborate with all departments to ensure accurate processing of orders and delivery.

• Complete invoice subcomponents for PO and Invoice generation

• Communicate with each KAM and each customer on the status of each order

• Escalate discrepancies or delays with orders.

• Maintain Customer's performance vs. contract

• Data Mining

• Coordinate with NPD Department on status of all NPDs and communicate internally and to each customer the status of NPD process

• Trend sales and market data including regular analysis and reporting of Nielsen market data.

• Maintain accurate records of all inbound inquiries for quotes for custom and catalog items

• Monitor inventory level, to minimize slow-moving and insure cleanout of obsolete materials.

• Create and update Customer Service Scorecard (quality or service complaints, % of In-full, on-time deliveries, etc.)

• Prepare samples and shipping documents necessary to provide bottle samples to customers.

• Log and maintain the Customer Complaint database.

• Maintain and organize the Sales department SharePoint.

• Provide administrative support to the Sales team, including Key Account Managers

• Monitor Accounts Receivable and Inventory balances by customer in close coordination with KAMs and with the Finance Department

Requirements:

• Sales support

• 2 or 4 year degree in a relevant field preferred or equivalent work experience

• Data mining

• Excellent organizational skills

• Proficient in MS Office, especially Word, Excel, PowerPoint and SharePoint

• Excellent organizational skills, detail-oriented and the ability to multi-task with the ability to prioritize workflow.

Good communication skills for internal and external communications.

Physical Requirements:

• Must be able to traverse steps without assistance.

• Essential physical requirements such as climbing, bending, reaching, standing, stooping or typing.

Must be able to sit at a desk and use typical office equipment including computers and other electronic equipment for up to 8 hours a day.