NEW VACANCY. (PK8831)
SALES / ACCOUNT MANAGER - PACKAGING
WEST SUSSEX
38K- 40K + 8% Pension + 24 Days Holiday
Monday To Friday: 9am to 5pm
An established organisation in the packaging industry is seeking a dynamic Sales & Account Manager to join its commercial team. This role is instrumental in driving business growth by managing existing customer relationships and identifying new business opportunities across global markets.
The successful candidate will work closely with cross-functional teams including marketing, procurement, quality assurance, and customer service, to deliver tailored solutions that support clients in highly regulated market environments.
This is a high-autonomy role suited for a proactive professional who enjoys relationship-building, commercial strategy, and technical sales.
Key Responsibilities:
- Account Management
- Develop and implement growth plans for existing accounts, identifying opportunities for upselling and cross-selling.
- Manage ongoing customer relationships by responding to inquiries, following up on proposals, and ensuring consistent engagement.
- Create accurate pricing proposals aligned with client requirements and manage negotiations to achieve mutual value.
- Provide regular account performance updates, including sales forecasts and project tracking.
- Conduct in-person client visits to maintain strong communication and understand evolving needs.
- Coordinate with internal teams to manage customer expectations around delivery schedules, inventory, and support.
- Continuously seek insights into customer goals and industry trends to enhance service and offerings.
- New Business Development; Identify and approach potential customers through outbound communication (calls, emails, social media, and meetings).
- Technical Sales Support
- CRM & Data Management
Required Experience & Skills:
- Minimum of 3 years' experience in sales or account management, ideally in a technical or regulated industry, packaging experience would be beneficial.
- Proven track record of account growth and new business acquisition.
- Skilled in negotiation, pricing, and customer relationship management.
- Proficient with Microsoft Office and CRM platforms.
- Strong communication, presentation, and interpersonal skills.
- Detail-oriented with a focus on accuracy and organisation.
- Ability to work collaboratively across departments and contribute to broader commercial goals.
Additional Requirements:
- Willingness to travel, including occasional international trips for customer meetings, trade shows, audits, or training.
- Strong commercial awareness and the ability to align customer needs with strategic goals.
- Comfortable navigating the intersection of sales, marketing, and business development to deliver value-driven outcomes.
This is an excellent opportunity for a results-oriented professional who thrives in a customer-facing role and is passionate about supporting the pharmaceutical industry through tailored packaging solutions.