RN-Nurse Navigator

Rancho Mirage, California

Eisenhower Health
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Job Objective:

Offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers utilizing specific clinical knowledge. Using the nursing process provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the care continuum. Works with patients referred for assistance in accessing and utilizing health care resources due to their complex chronic illness.

Job Description:


Education:

Required: Bachelor of Science in Nursing (BSN) or Master's degree in NursingRequired: Bachelor of Science in Nursing (BSN) or Master's degree in Nursing Licensure/Certification: Required: California Registered Nurse (RN) License; American Heart Association BLS
Preferred: Certified in specialty practice area

Licensure/Certification:

Required: California Registered Nurse (RN) License; American Heart Association BLS Preferred: Certified in specialty practice area

Experience:

Required: Five (5) years of registered nursing experience
Preferred: Certified in specialty practice area Experience: Required: Five (5) years of registered nursing experience Preferred: Inpatient, outpatient, chronic disease management, case management, utilization management, and adult acute care experience

Essential Responsibilities:

  • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
  • Collects comprehensive data pertinent to the patient's health or situation.
  • Analyzes the assessment data to determine the diagnoses or issues.
  • Identifies expected outcomes for a plan individualized to the patient or the situation.
  • Develops and implements a plan that prescribes strategies and alternatives to attain expected outcomes.
  • Evaluates progress toward attainment of outcomes.
  • Enhances the quality and effectiveness of nursing practice systematically. Participates in Patient-Centered team meetings and quality improvement initiatives through the Nursing Practice Council.
  • Attains knowledge and competency that reflects current nursing practice. Facilitates health and disease education for patients, including leading group office visits. Supports patient self-management of disease and behavior modification interventions.
  • Evaluates personal nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Promotes clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans.
  • Interacts with and contributes to the professional development of peers and colleagues. Participates on a team for data collection, health care outcome reporting, clinical audits, and programmatic evaluation.
  • Collaborates with patients, families, and others in the conduct of nursing practice.
  • Integrates ethical provisions in all areas of practice; utilizes the ethical decision making model to drive issues and advocate for patient wishes.
  • Integrates research findings into practice; monitors the progress of patient through the service plan and re-evaluate the effectiveness and appropriateness of the plan based on the patient's condition and needs.
  • Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing service; provides patients with linkages to services to promote a pathway to care and positive outcomes.
  • Provides leadership in the professional practice setting and the profession.
  • Practices within the scopes and standards of practice set forth by the American Nurses Association and professional organizations specific to specialty.
  • Rounds on all oncology treatment inpatients, anticipating discharge needs from admission date and communicating needs to Physician and Case Management staff.
  • Ensures all follow-up calls for discharged patients are done daily to prevent any unnecessary hospital readmissions per OP-
  • Monitors and follows oncology patients who are insured and are placed within their respective insurance allowances (Riverside County Hospital, Borrego Springs, VA, etc.); builds relationships with these agencies to close the loop within the pipeline of insurances that provide benefits so that patients get the follow-ups needed for future treatment.
  • Communicates with case management and the hospitalist group to ensure Medi-Cal patients' discharge needs and allowances required by their insurers have been addressed from the patient's admission rather than at discharge.

Essential Skils:

  • Written and verbal communication skills
  • Ability to prioritize tasks and manage time efficiently to meet deadlines
  • Ability to create and maintain positive interpersonal relations with peers, staff, leaders and vendors
  • Knowledge of managed care
  • Knowledge of statistical data with increase or decrease in readmissions with explanations
  • Ability to work independently and as a team member
  • Knowledge of the rules for OP-35 standards by CMS
  • Working knowledge of insurance coverage and procedures and community resources
  • Critical thinking skills
  • Knowledge of current nursing, medical and health trends and practices in rendering of patient care
  • Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications

There's no better place to live, work, play, and prosper. At our award-winning medical
facilities located in the Coachella Valley, you'll be part of a five-star team with other
top health care professionals.


In 2024, we were honored to be named to Forbes' prestigious America's Best
Employers List for the third time, a testament to our dedication to providing an
exceptional work environment. Eisenhower Health is the sole employer in the
Coachella Valley to receive this esteemed designation, solidifying our reputation as
an outstanding place to build a career.


Our dedication to delivering high-quality, compassionate medical care is evident in
our rankings. According to U.S. News & World Report, we hold the esteemed position
of in the Inland Empire and in California among hospitals. Our Magnet
recognition underscores our commitment to nursing excellence and quality patient
care.


Our commitment to excellence extends beyond awards; we are the only hospital in
Riverside County to have received a five-star rating three years in a row in the USA
Government Rating System, a distinction awarded to just 10% of hospitals
nationwide.


We take pride in fostering an inclusive environment for all. With a score of 95 out of
100, we have been designated as an "LGBTQ+ Healthcare Equality Top Performer" by
the Human Rights Campaign, highlighting our dedication to providing
compassionate care to all members of our community.


Our commitment to patient safety is unwavering, as demonstrated by our "A" grade
in the Leapfrog Hospital Safety Grade for Spring 2023.


At Eisenhower Health, we don't just set standards; we raise them. Join our team and
be part of an organization that is consistently recognized for excellence in health
care and workplace satisfaction. Your career at Eisenhower Health will be marked by
growth, innovation, and the opportunity to make a meaningful impact on the lives of
our patients and the community we serve. Eisenhower Health is an equal
opportunity employer.


Date Posted: 03 April 2025
Job Expired - Click here to search for similar jobs