Overview:
Our client, provides automated, cloud-based software for financial operations, seeks an accomplished Risk Operations Analyst.
Candidate must be authorized to work in USA without requiring sponsorship
Location: Hybrid (Sanjose, CA & Draper, UT)
Duration: 6+ months
Important Work-Related Items:
- Work shift hours: 8am-5pm PST
Job Overview:
As a Risk Operations Analyst on our Risk Onboarding Team, you will be responsible for reviewing new and existing accounts for potentially fraudulent activity while adhering to risk and compliance requirements. This role will include verifying the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes while establishing and maintaining strong customer relationships.
Responsibilities:
- Conduct KYC due diligence and fraud reviews when assessing new customer accounts for risk exposure.
- Contact customers as needed regarding missing documentation or clarification about verification documents.
- Successfully able to review and analyze newly onboarded customer accounts and relevant documentation in a high-paced environment within established SLAs.
- Keen eye to detecting red flags and making good judgment decisions with minimal supervision.
- Identify, research and highlight trends relating to risk management.
Qualifications:
- 1-3 years of fraud and risk investigation operations experience preferably in e-commerce, payments or financial services.
- Strong data analysis and investigative skills.
- Puts a high value on accuracy and completeness of work including case notes, customer due diligence, and fraud investigations.
- Has the ability to communicate clearly and effectively with customers while investigating suspicious activity.
- Possesses excellent organizational and time management skills - must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines.
- A proven ability to learn and adapt to new processes and follow standard operating procedures.
- Excellent problem-solving skills.
- Thrives in a fast-paced environment.
- Independent decision maker with the ability to confidently back up actions.
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Sam Banga
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.