Retention & Housing Administrative Support Specialist

Posting Details

AA/EEO Statement
AA/EEO Statement:
Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.

Veterans Statement
Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call .
•  Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, Zack Roush .
•  Lane Community College ensures that all documentation submitted to HR will remain confidential. Position Information:
Posting Number:
250041

Job Title:
Part-Time Retention & Housing Administrative Support Specialist

Applicant Notification:

Department Information

Our International Programs is seeking a detail-oriented and collaborative Retention and Housing Administrative Support Specialist to play a key role in supporting front office operations, housing logistics, and student engagement.

Search Information
•  This is an applicant pool posting. The first review date of applications may be as early as 10 business days after posting. Subsequent review dates will be based upon department needs. Lane Community College reserves the right to modify this information.
•  Your application will remain in the pool until a decision is made on your candidacy.
•  Provide all documents as requested.
•  A resume may not take the place of any section of the application.
•  Transcripts are required for this position at the time of application. See instructions below.
•  Incomplete applications will not be considered.
Location:
Main Campus, Downtown Center

Classification:
Administrative Support Specialist

Position Type:
Hourly Part-Time Classified

Anticipated Start Date:
Upon Hire

Salary/Wage:
Hourly

Salary/Wage Range:
$17.81 - $26.12 per hour (Classified Hourly Pay Grade 7)

Salary/Compensation Statement:
•  Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered.
•   Part-Time Benefits may be available for qualified employees. Grant Statement:

Working Schedule:
•  Generally Monday - Friday, 8:00 am - 5:00 pm.
•  Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period.
•  A critical part of this position is executed during evenings and weekends and high peak dates for the area of work, such as Spring break, Winter break and critical summer dates. FLSA:
Non-Exempt

Position Status:
Temporary

Full/Part:
Part-Time

Annual Schedule:
260 Day (12 Month)

Annual Schedule Details:

Quicklink for Posting:

POSTING TEXT
Posting Date:
04/16/2025

Closing Date:
06/29/2025

Applicant Pool:
Term Pool

Open Until Filled:
No

Required QUALIFICATIONS
Required Education:
•  High school graduation or equivalent. Required Experience:
•  Two (2) years of general office experience performing the full range of office support duties with extensive public contact and experience. Licensure or Certification Requirements
Must have a valid driver's license.

Conditions of Employment:
•  Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail.
•  Must work and reside in the state of Oregon at the time their work is being performed. Preferred QUALIFICATIONS
Preferred Education
Bachelor's Degree from an accredited institution.

Preferred Experience
•  Experience with creating and managing engaging content for a variety of social media platforms.
•  Working knowledge with design tools to create visually appealing graphics, videos, and promotional materials.
•  Experience working with international students or studying abroad.
•  Experience supporting housing or student life programs.
•  Experience with project, event, and activity planning.
•  Experience providing student engagement support on a college campus.
•  Experience and bilingual proficiency in the Spanish, Portuguese, Japanese, or Vietnamese language is preferred.
Language Statement
We welcome multilingual applicants who can support and welcome all students.

Bilingual/Multicultural Statement:
Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.

Equivalency Statement:
We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.

Position Purpose:
The purpose of this position is to provide support to the International Programs retention administrative processes and provide student services for prospective, new and continuing students in student housing and other admin related areas.

Essential Functions:
Front Office & Daily Program Operations
•  Assist and support the daily workflow in the front office of the department.
•  Greet students, staff, and visitors in a welcoming and professional manner; respond promptly to phone and email inquiries with timely and accurate communication.
•  Promptly answer phones and provide referrals as necessary.
•  Understand, articulate, and apply department policies, procedures, and philosophies.
•  Create, maintain, educate, and enforce operations manuals and procedural guidelines.
•  Assist with orienting students, faculty, staff, and the public in the use of departmental databases and electronic systems, including uploading documents and updating information.
•  Properly refer students to project specialists, coordinators, and other staff, as well as campus and community resources. Clerical, Data & Administrative Support
•  Provide general clerical assistance using office equipment, technologies, and file management systems.
•  Input, process, and analyze data (in coordination with supervisor) using tools such as Banner, Excel, and Google Suite, ensuring accuracy and integrity.
•  Provide administrative and retention support utilizing office-specific software such as TargetX and Banner, while demonstrating adaptability to software changes.
•  Support retention team processes and student inquiries using clear verbal communication and timely, well-written responses.
•  Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. Housing Program Support
•  Assist Retention and Housing Project coordinator with the housing application and placement process, including creating leases, processing roommate assignments, updating financial charges, and maintaining housing records.
•  Assist Retention and Housing Coordinator with communicating and coordinating housing details with students, department employees, Titan Court, and agents.
•  Assist in roommate mediation and conflict resolution throughout the academic year.
•  Support move-in processes including arrival day logistics, airport pickups, and transportation coordination.
•  Provide assistance with new student orientation, Welcome Week, and other housing program activities. Student Leadership & Community Engagement
•  Assist Retention and Housing Coordinator with supporting student leader and residential peer mentor program with hiring, training, staff meetings, and event planning.
•  Provide support for community-building efforts through on-campus events, Titan Court gatherings, day trips, and student activities throughout the year.
•  Assist in event planning and logistics for student engagement and retention initiatives. Transportation & Logistics
•  Assist with driving for events, day trips, airport pick-ups, supply purchases, and other projects as needed. Collaboration & Teamwork
•  Actively participate in a shared workload using strong communication, planning, and organizational skills.
•  Work independently and collaboratively as part of a team.
•  Establish and maintain effective working relationships with supervisor, lead workers, co-specialists, and departmental staff.
•  Perform other duties as assigned in support of departmental and institutional goals. Equity and Inclusion . click apply for full job details