The Retail Sales and Operations Selling Supervisor is responsible for leading the performance of the sales/stock teams and operations for retail shops.
What you'll be doing:
ESSENTIAL DUTIES & RESPONSIBILITIES: Team Leadership & Talent Development - Coaches the sales team to achieve daily sales goals
- Maintain the proper standards on the selling floor and stockrooms
- Lead by example in following Starboard Selling
- Train team members in operational processes
Retail Sales & Store Operations: - Oversee receiving processes and merchandise
- Manage inventory replenishment and maintain stockroom
- Maintains supply inventory and places order as needed
- Supports each boutique with event set up as needed
Operational Excellence: - Ensure compliance with all operational standards, including timely store opening and
- Communicates with sales team the policies related to asset protection and inventory
- Report work-related incidents or illnesses
What we're looking for:
QUALIFICATIONS: Education and Experience: - 1-2 years of experience in running sales floor and back-of-house operations leadership
- Strong organizational skills for managing merchandise flow
- High school diploma required; associate degree preferred
- Proven ability to train and inspire teams
Knowledge, Skills & Abilities: - Cross-cultural awareness and strong relationship management
- Adaptable to a fast-paced environment with problem-solving
- Able to assess people and have a proven record of talent
- Strong interpersonal and communication skills and able to act decisively and persist in the face of obstacles
- Possess integrity and professional business standards
- Proficient knowledge of MS Excel, Word and Power Point
Key Competencies: - Customer Focus
- Magnetic
- Cross-Cultural Agility
- Approachable
- Business Acumen
- Enthusiastic and Outgoing
- Drive for Results
- Open-Minded
- Relationship Management
- Team Player
- Cross Cultural agility
- Self-Accountable
- Goal Oriented
Other: - Must be at least 21 years old
- Able to stand for long periods of time and can lift, pull, and push boxes of merchandise and fixtures throughout the store and storage rooms up to 55 using the appropriate safety equipment as required
- Proficient English reading, writing and speaking skills
What we commit to: At Starboard Cruise Services curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.
We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.
So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.