Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shoppable atmosphere for every customer.
We are looking for a retail sales associate to work in our new Seattle location.
Our Values - Operate with Integrity
- Customers First
- Shopkeeper Mentality
- 1% Better Everyday
- Our product is Sustainably Built for the Long Haul
Job Description The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales.
Responsibilities Sales and Customer Service - Actively greet and engage with every customer
- Offer customers polite and supportive guidance on style and fit
- Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products
- Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
- Develop a personal clientele by actively pursuing new business and mastering the art of made-to-measure
- Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding
Operations - Meticulously maintain a clean, well-merchandised store and stockroom
- Assist in maintaining accurate inventory in your store on a daily basis
- Assist in the management of clothing alterations
- Maintain an exceptionally well-merchandised store that is dynamic and engaging
General Requirements - Previous retail or sales experience desired but not required.
- Excellent sales and customer service skills
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Self-motivated, proactive, and positive demeanor
- Ability to work effectively with a team
- Ability to work weekends
Physical Requirements - Ability to stand for up to 8 hours
- Ability to walk up and down staircases carrying boxes, product, and other store related items
- Ability to regularly perform store cleaning and maintenance
- Ability to safely lift boxes up to 30lbs
- Comfort using ladders
Compensation $20/hr plus commission