HealthFitness has a great opportunity for an on-call (hours based on demand) FRONT DESK ATTENDANT at our client site located in GOLDEN, COLORADO. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
DUTIES & RESPONSIBILITIES:
- Greeting, checking-in and assisting customers, provide program information services and membership information.
- Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
- Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
- Participates in membership drives to acquire new participants and enroll new participants.
- Collects membership fees and performs related recordkeeping.
- Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures
- Participate in internal programs and special events.
- Opening and/or closing duties.
- Other duties as assigned.
EDUCATION, EXPERIENCE AND CERTIFICATIONS:
REQUIRED:
- High School Diploma or GED.
- Current CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute.
PREFERRED:
- Previous customer service experience.
- Experience working in a fitness center.
- Experience using online member platform.
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact or for assistance. HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran
Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces 2020 Award winner.
Required Skills Required Experience