This position plays a vital role in the success of our retail operations. As a Retail Sales Associate, you will engage with both wholesale and retail customers to identify their needs, provide product information, and recommend ideal solutions. You will also handle customer inquiries promptly, ensuring maximum satisfaction, and maintain a thorough understanding of product features while upholding the visual and quality standards of our store.
In this fast-paced environment, your primary focus will be on achieving exceptional customer service while consistently meeting the store's sales goals.
Key Responsibilities:
- Deliver outstanding customer service that results in high levels of satisfaction.
- Assist customers in person and via phone by determining their needs and presenting suitable products and services.
- Establish and nurture trust-based relationships with both wholesale and retail customers.
- Accurately process sales transactions and adhere to company policies.
- Meet monthly, quarterly, and yearly sales targets.
- Maintain organized work order files and formulations.
- Select products from the sales floor or warehouse as needed.
- Mix and tint products according to customer specifications.
- Restock shelves and set up engaging displays.
- Cleans equipment and maintain a tidy workspace.
- Assist with loading and unloading delivery trucks.
- Help with deliveries as required.
- Keep assigned areas in stock and visually appealing.
- Stay informed about the products we offer and share available options with customers.
- Adhere to inventory control procedures.
- Propose improvements to boost sales performance.
This is a part-time role located at Store , 1015 N Market Blvd , Sacramento, CA 95834.
Minimum Requirements: - Must be at least eighteen (18) years old.
- Must have legal authorization to work in the country without requiring sponsorship.
- Must possess a valid, unrestricted Driver's License.
- Must be capable of retrieving materials from shelves and lifting/carrying weights up to 50 lbs frequently and 70 lbs occasionally, with or without reasonable accommodation.
- Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications: - High School diploma or GED.
- One (1) year of experience in a delivery, retail, or customer service role.
- Experience in selling paint and related products.
- Proficiency in operating tinting and mixing equipment.
- Ability to communicate in more than one language, especially Spanish.