Retail Sales Associate

Job Details

Job Location
Sandia Peak Ski Area - Sandia Park, NM

Position Type
Seasonal

Job Shift
Day

Description

We are looking for a socially confident retail associate to assist our customers with purchasing decisions, process transactions, and maintain a clean and visually appealing sales floor. The retail associate's responsibilities include assisting customers with questions, complaints, and returns, processing payments, and arranging merchandise on shelves and in displays.

To be successful as a retail associate you should have an outgoing personality and enjoy interacting with customers. Ultimately, an exceptional retail associate should be able to provide customers with seamless, positive shopping experiences.

Essential Duties/ Responsibilities:

• Greets guests and answers all questions regarding season passes & our MCP collective. It will be necessary to have further knowledge of ticketing/reservations, retail, food & beverage, weather conditions, and mountain information.
• Answering the phone.
• Answering customer questions related to merchandise and store policies. Over the phone and in person.
• Recommending products or services based on customer needs.
• Processing customer payments and refunds.
• Opening and closing of the store in accordance with operating hours
• Stocking, organizing, and taking inventory of merchandise
• Maintaining a clean and organized retail environment
• Selling and printing Season Passes. Ensuring they have all the correct information in making their pass choice.

Qualifications

• Have excellent customer service and sales skills, whether it be in person or over the phone
• Be knowledgeable about the Ski/Snowboard industry or be willing to learn about the Ski/Snowboard industry
• Be knowledgeable about Ski/Snowboard retail products or be willing to learn about Ski/Snowboard retail products
• Be knowledgeable in Google Workspace (Docs, Sheets, Calendar, Chat, etc.) and know how to navigate a computer desktop
• Must have cash-handling skills or be willing to learn.
• Ability to work and maintain a positive attitude in a fast-paced environment.
• Ability to sit, stand and talk for long periods of time.
• Ability to follow and execute instructions.
• Ability to communicate effectively and efficiently.
• Ability to maintain a clean work environment.
• Be flexible and able to handle other job tasks not listed above
• Create a family-friendly environment for employees, staff and guests.

Please be aware that when applying for this position it does not start until the beginning of December.