This position plays a crucial role in the success of our retail stores. As a Retail Sales Associate, you will engage closely with wholesale and retail customers to understand their needs, provide answers to their questions about Sherwin-Williams products, and recommend the best solutions. You will be responsible for promptly addressing customer concerns to ensure maximum satisfaction while staying updated on product features and maintaining the high-quality visual standards of our products and store.
Your primary goal is to deliver exceptional customer service while achieving the store's sales targets.
Job duties will involve direct contact with customers, including minors, and include handling payment methods and store merchandise. To ensure the safety of our customers, staff, and operations, a review of criminal history is a part of this role.
At Sherwin-Williams, our mission is to inspire and improve the world through our paints, coatings, and innovative solutions. We believe that your skills, talent, and passion are what make our purpose possible. We offer stability, growth, and opportunities for our employees to thrive and succeed.
We invest in your well-being with rewards, benefits, and flexibility to enhance your health:
- Competitive Career Development: Opportunities to learn and grow your skills.
- Inclusive Team Connection: Join a supportive community committed to making a difference.
How to Apply: - Step 1 - Online Application: Visit our Careers page to find roles that interest you and create your profile.
- Step 2 - Digital Interview: Qualified applicants will complete a video interview through our partner, HireVue, consisting of behavioral-based questions.
- Step 3 - In-Store Interview: Those selected will meet with our team in a store for a face-to-face interview.
We care about your total well-being and offer a variety of world-class benefits. More information can be reviewed upon hiring.
Minimum Requirements: - Must be at least eighteen (18) years old.
- Must have authorization to work in the country without requiring sponsorship.
- Must possess a valid, unrestricted Driver's License.
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
- Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications: - High School diploma or GED preferred.
- At least one year of experience in retail or customer service.
- Experience selling paint and related products is a plus.
- Familiarity with tinting and mixing equipment is beneficial.
- Ability to communicate in more than one language is an advantage.
- Spanish communication skills are a plus.