This position is crucial for the success of our retail stores. As a Retail Sales Associate, you will work closely with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend ideal solutions. You will be instrumental in resolving customer concerns promptly, ensuring the highest level of client satisfaction. Staying up-to-date with product features and maintaining the store's visual and quality standards is essential. You will strive to provide excellent customer service while consistently helping the store meet its sales goals.
In this role, you will be expected to work at Store , located at: 5041 Westfields Blvd, Centreville, VA 20120, and may also work at surrounding stores within a 5-mile radius.
This position involves customer interaction, which may include minors, as well as access to cash and sensitive information. Therefore, a review of criminal history is necessary to protect the well-being of the Company's staff and customers.
At Sherwin-Williams, our mission is to inspire and improve the world by coloring and protecting what matters. Your skills and passion contribute to our success. We invest in our people to ensure stability, growth, and a fulfilling career:
- Rewards, benefits, and flexibility to enhance your health and well-being
- Career development with opportunities to learn and grow
- An inclusive team environment with a commitment to community
What is the Process to Get Started?
- Online Application: Find the role that interests you on our Careers page. Set aside 15 minutes to create your profile.
- Digital Interview: Qualified candidates will complete a digital video interview via our partner. This includes behavioral-based questions and can be done at your convenience within 7 days of invitation.
- In-Store Interview: Top candidates will meet with our team in-store for further discussion.
At Sherwin-Williams, we care for our employees and their families by offering a wide range of benefits. A general description of benefits can be found on our benefits page.
The compensation decisions will vary based on factors such as experience and relevant skills. The provided wage range reflects these considerations and is not adjusted for geographic differentials.
We are an Equal Employment Opportunity employer. All qualified candidates will be considered for employment without discrimination.
We also prioritize applicants with arrest or conviction records as per applicable laws.
Please note that Sherwin-Williams recruiters will never ask for payment or sensitive personal information during the application process.
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by understanding their needs
- Build trusting relationships with wholesale and retail customers
- Process sales transactions accurately
- Achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain detailed work order files
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products to customer specifications
- Stock shelves and set up displays
- Clean store equipment and assist with deliveries
- Maintain assigned areas in a presentable condition
- Comply with inventory control procedures
Minimum Requirements: - Must be at least eighteen (18) years old
- Legally authorized to work without sponsorship
- Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally
- Willingness to work all scheduled hours, including evenings and weekends
Preferred Qualifications: - Valid, unrestricted Driver's License
- High School diploma or GED
- At least one (1) year of experience in retail or customer service
- Experience selling paint and paint-related products
- Experience with tinting and mixing equipment
- Ability to communicate in multiple languages, especially Spanish