As a Retail Sales Associate, you will play a critical role in enhancing the customer experience and driving the success of our retail operations. Working directly with both wholesale and retail customers, you will assist them in finding the right Sherwin-Williams products to meet their needs, while ensuring utmost customer satisfaction.
Your primary responsibilities will include:
- Delivering exceptional sales service to achieve high levels of customer satisfaction.
- Engaging with customers both in-person and over the phone to identify their needs and present suitable products and services.
- Building trusting relationships with clients to foster loyalty and repeat business.
- Processing sales transactions accurately, adhering to company policies.
- Meeting monthly, quarterly, and yearly sales goals.
- Maintaining accurate work order files and product formulas.
- Preparing and mixing products to fulfill customer specifications.
- Stocking shelves and setting up visually appealing displays.
- Ensuring cleanliness and proper maintenance of store equipment.
- Assisting with the unloading of delivery trucks and supporting delivery processes as needed.
- Keeping assigned areas well-stocked and presented.
- Staying informed about product offerings to effectively communicate options to customers.
- Following inventory control procedures strictly.
- Proposing strategies to improve sales performance.
Location: Store , 417 Airport Road, Arden, NC 28732
Minimum Requirements: - Must be at least eighteen (18) years of age.
- Legally authorized to work in the country without requiring sponsorship now or in the future.
- Must possess a valid, unrestricted Driver's License.
- Ability to frequently lift and carry up to 50 lbs., and up to 70 lbs. on occasion, with or without reasonable accommodation.
- Willing to work scheduled hours, including evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications: - High School diploma or GED.
- Minimum of one (1) year of experience in retail, delivery, or customer service roles.
- Previous sales experience in paint or related products is a plus.
- Experience operating tinting and mixing equipment.
- Ability to communicate in multiple languages, with a preference for Spanish.
At Sherwin-Williams, your skills and passion will help us inspire and improve the world through color. Join our team and let's create your possible.