This role is vital to the success of our retail team. As a Retail Sales Associate, you will engage with both wholesale and retail customers to identify their needs, answer product inquiries, and recommend tailored solutions from Sherwin-Williams product offerings. You will play a key role in resolving customer concerns swiftly, ensuring top-notch satisfaction, while continuously updating your knowledge on product features to maintain high visual standards in our store.
Your responsibilities will also include achieving exceptional customer service and consistently meeting our sales targets.
Job duties require interaction with customers, which includes minors, and access to cash, electronic equipment, and merchandise, which may be supervised or unsupervised. To safeguard our business and community, we will conduct a criminal history review.
The selected candidate will work at Store located at 2060 W State St, Alliance, OH 44601.
At Sherwin-Williams, our mission is to enhance the world around us with inspiring colors and protective solutions. Your skills and passion enable us to fulfill this vision and for our customers and business to thrive. We prioritize our team, offering:
- Life with competitive rewards, benefits, and flexibility for health and well-being
- Career growth through learning opportunities and skill development
- A supportive, inclusive community centered on teamwork
What are the steps to get started? - Online Application: Discover roles of interest on our Careers page. Set aside 15 minutes to create your profile by entering your details.
- Digital Interview: Qualified candidates will be invited to complete a digital video interview featuring behavioral questions that can be recorded at your convenience.
- In-Store Interview: Following your video interview, top candidates will be invited to meet in-store for a final interview.
Sherwin-Williams is committed to supporting the health and well-being of our employees and their families. We offer a comprehensive suite of benefits, details of which can be found on our benefits portal.
Compensation decisions consider various factors, including experience and organizational needs. The wage range reflects this and may vary based on location.
We welcome applications from qualified individuals with arrest or conviction records in compliance with applicable laws.
Sherwin-Williams proudly upholds Equal Employment Opportunity principles. All candidates will be considered without discrimination based on numerous factors including race, color, religion, gender, and more.
Please beaware that Sherwin-Williams recruitment will never request payment or sensitive personal information during the application process.
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining their needs
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain organized work order files and product formulas
- Pull and prepare products from the sales floor or warehouse
- Tint and mix products per customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks as needed
- Assist with deliveries when required
- Maintain in-stock and presentable assigned areas
- Stay knowledgeable on product offerings
- Adhere to inventory control procedures
- Suggest methods to enhance sales performance
Minimum Requirements: - At least eighteen (18) years of age
- Legally authorized to work without sponsorship
- Valid, unrestricted Driver's License
- Able to lift and carry up to 50 lbs frequently and 70 lbs on occasion
- Willing to work scheduled hours including evenings and weekends
Preferred Qualifications: - High School diploma or GED
- One (1) year experience in retail or customer service
- Previous experience selling paint or related products
- Experience using tinting and mixing equipment
- Bilingual proficiency in more than one language
- Ability to communicate in Spanish