OverviewElements Massage-Woodridge The Front Desk Sales Associate is responsible for the reception area and overall seamless daily operations of the studio. We are a membership-based business and your role as a Sales Associate is to inform and sell our Wellness membership.
This is a
permanent part-time role with the possibility of increased hours and advancement opportunities.
Applicants must be available to work any SHIFT, including weekends. The studio is open 7 days a week.
- Provide top-level customer service to all guests
- Properly open or close the studio according to Standard Operating Procedures.
- Accurately schedule, change and cancel appointments.
- Acknowledge and greet everyone who enters and leaves.
- Actively promote services, enhancements, membership, and retail promotions and/or discounts available.
- Provide detailed descriptions of services, enhancements, retail products, appointment cancellation policy
- Utilize computers with skill and proficiency and only for business purposes.
- Handle guest/client questions and concerns professionally and courteously, ensuring top-level communication.
- Provide accurate, appropriate, and timely responses to all requests
- Maintain a clean, safe, fully stocked, and well-organized studio including front of house and back of house areas.
- Maintain a positive attitude and contribute toward a healthy workplace.
- Regularly attend, participate in, and support training and staff meetings.
- Assist in all areas of operation as requested by management
- Be on time for all SHIFTS -candidates must have a proven track record of on-time performance
You may apply on Indeed, or email your resume to
Qualifications- High school diploma or equivalent required; further education in hospitality or business is a plus.
- Previous spa experience in customer service, membership sales, retail sales or front desk roles is preferred, but willing to train the right person.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage a busy front desk efficiently.
- Proficient in computer operations and basic software applications.
- A positive attitude with a strong commitment to customer satisfaction.
- Driver's License, reliable transportation
- References will be required as part of our selection process
Benefits - Monthly Commission opportunities
- Free, discounted services & retail discounts
- Hourly pay - $15 -$17 based on experience / bonus opportunities
- Medical, dental, and vision plans
- Paid time off
- Employee referral bonuses
Legal Disclaimer 2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage + design are registered trademarks owned by ETM.