Join SkyOne Federal Credit Union as a
Retail Sales and Relationship Manager and be at the forefront of transforming members' financial journeys. You'll have the opportunity to lead a dedicated team while directly impacting the lives of our members through innovative financial solutions. As a key player in our mission, you'll showcase your passion for performance and accountability, driving success within your branch.
Embrace the challenge of pushing the boundaries of member-focused solutions in a collaborative, dynamic environment. This is more than just a job - it's a chance to uphold our core values of integrity and respect while making a meaningful difference in your community. By becoming an integral part of SkyOne, you'll shape the future of financial services and empower members to achieve their dreams.
Take the leap and elevate your career today.
What would you do as a Retail Sales and Relationship Manager As a Retail Sales and Relationship Manager at SkyOne Federal Credit Union, you will play a pivotal role in driving exceptional service and sales performance within your branch. Your leadership will empower employees through motivation, training, and staff development, enabling them to effectively promote our diverse range of Credit Union products and services. You'll be accountable for building and nurturing financial relationships with both VIP and non-VIP members, ensuring seamless account transactions and loan applications. With a focus on business development, you will actively solicit new memberships, engage with local businesses, and deepen relationships through visits and outreach. By championing the SkyOne Service and Sales Model, you'll coach your team to consistently deliver an effortless member experience, meeting individual and collective performance goals.
Join us in creating a welcoming financial environment that prioritizes our members' needs while achieving personal deposit growth each month.
What we're looking for in a Retail Sales and Relationship Manager To excel as a Retail Sales and Relationship Manager at SkyOne Federal Credit Union, you must possess a diverse skill set tailored for dynamic leadership and operational excellence. Strong interpersonal and communication skills are vital for fostering a positive work environment and encouraging open dialogue among staff. A proactive growth mindset is essential, allowing you to embrace change and champion new technologies, ensuring your team effectively utilizes tools like ITMs and cash recyclers. You'll need to be adept at managing budgets, conducting performance appraisals, and implementing processes that improve service quality and efficiency. Your analytical abilities will help assess member feedback and performance metrics to drive continuous improvement.
Furthermore, a thorough understanding of compliance regulations and operational procedures is crucial for maintaining high standards of service. By collaborating interdependently with various departments, you can effectively support business development initiatives and cultivate valuable relationships within the community.
QUALIFICATIONS - Minimum of four years business degree or equivalent experience preferred.
- Minimum two years experience in a financial institution and two years' sales experience.
- Two years of Leadership and Management experience supervising and developing a team.
- Effective coaching and mentoring skills.
- Ability to manage multiple priorities.
- Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Must have a high level of interpersonal skills to handle sensitive and confidential situations.
- Team Buidling
- Creative and Growth Mindset
- Resolution Oriented
- Being Adaptable to any situation
- Open and Honest Communication
- Ability to exercise discretion and sound judgment.
- Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.
- High commitment to reaching performance goals.
- Proficient in 10-key and typing skills.
- Excellent verbal and written communication skills.
- Working knowledge of our electronic delivery services.
- Working knowledge of applicable rules and regulations related to branches and ATMs.
Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck.