Company Description Pilot Company is a leader in the travel center industry, boasting a dedicated team of over 30,000 members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division stands out as a prime fuel supplier, featuring one of the largest tanker fleets and offering essential services to oil operations in the busiest regions of our nation. With a diverse range of expertise spanning supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing, Pilot Company is well-equipped to support a growing portfolio of brands.
Founded in 1958 by Jim A. Haslam II and currently managed by CEO Adam Wright, our commitment to a people-first culture and community service continues to be at the core of our values. Whether interacting with customers, supporting team members, or collaborating with trucking companies, our goal remains clear: to fuel people and keep North America moving.
We welcome all qualified applicants to apply without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law. We also encourage military members to apply.
Job Description We are seeking an experienced Retail Operations Assistant Manager to lead our high-volume retail facilities. In this role, you will drive the implementation of business strategies to meet set standards, achieve sales and profit goals, and enhance customer satisfaction.
Your key responsibilities will include:
- Ensuring exceptional customer service experiences
- Conducting team meetings to align goals
- Fostering strong vendor relationships
As the Retail Operations Assistant Manager, you will play an essential role in coaching, managing, and developing your team through effective staffing, interviewing, hiring, and training practices.
Additional duties will include:
- Driving sales growth
- Managing team performance
- Overseeing inventory tracking
- Delivering excellent customer service
- Conducting profit and loss analysis
Compensation: Starting pay ranges from $51,000.00 to $73,910.00 per year.
Qualifications: To be successful as a Retail Operations Assistant Manager, you must demonstrate integrity, accountability, and strong leadership capabilities. A flexible working schedule, including nights, weekends, and holidays, is required.
Additional qualifications include:
- 2-3 years of management experience in retail, restaurant, grocery, or service industry, with a focus on financial outcomes
- Previous experience managing high-volume retail operations with P&L accountability
- Ability to cultivate a customer-centric culture
Additional Benefits Include: - Fuel Discounts
- Comprehensive Medical/Dental/Vision Plans
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Adoption Assistance Programs
- Tuition Reimbursement
- Flexible Work Schedules
- Weekly Pay
Job Location: Insert precise work address here