Retail Lead Client Advisor (Luxury Retail)

Company Description

Our client is a luxury brand that embodies the essence of high fashion and excellence. With a commitment to redefining luxury, they create products that are synonymous with sophistication and innovation.
Objective of the Role

The Lead Client Advisor will play a critical role in establishing the brand as a fashion icon within the market. This position aims to enhance client relationships and foster a culture of excellence in service and sales within the boutique.
Ideal Profile

The ideal candidate will be a dynamic leader with a passion for luxury retail, demonstrating exceptional relationship-building skills. They will have a track record of sales success and a desire to develop their team while driving the brand's client-centric approach.
Responsibilities

• Partner with the Store Director and Associate Store Director to develop strategies for achieving sales targets.
• Track business performance and communicate results to the team and corporate partners.
• Lead by example in sales and customer service, training associates to maximize their potential.
• Create strong client relationships and encourage a culture of clienteling.
• Ensure compliance with sales-related policies and procedures.
• Support operational processes related to inventory management and staff training.
• Direct merchandising and visual presentation efforts to maintain brand standards.
• Recruit and develop team members while evaluating their performance continuously.

Requirements

• Bachelor's degree in a related field preferred, but not required.
• Minimum of 3 years of retail experience, with at least 2 years in retail management within the luxury segment.
• Strong communication skills and the ability to engage with diverse clients.
• Ability to thrive in a fast-paced, dynamic environment.
• Keen awareness of current fashion trends and luxury market sensibilities.