Want to help build the coolest convenience-experience on the planet? The Retail IT Hardware Specialist will focus on store support requests while using technical tools to document progress and manage the company's assets. This position will also support our Retail IT System Engineers, and other internal partners, with hardware and supplies when needed. In this position you will have the opportunity to maintain hardware for new stores and remodels. You bring your skills, talents and drive and we'll give you a great place to work and a rewarding career.
What You'll do as the Retail IT Hardware Specialist: - Support Store and Vendor Hardware requests following ServiceNow ticket assignments
- Accurately track Maverik Hardware Assets via the ServiceNow asset module
- Monitor shipping/return queues to ensure timely response, or ticket updates when needed
- Receive inbound deliveries from common carriers and LTL trucks
- Properly sort returned hardware to QA, Refurb or Disposed locations
- Use common warehouse tools such as forklift, hand carts, and pallet jacks daily
- Control warehouse environment to achieve safety and production goals
- Additional responsibilities as assigned
You'll Be a Great Fit You Have: - A High School Diploma or GED
- A minimum of 6 months experience and/or training; or equivalent combination of education and retail experience preferred
- The ability to adapt to changing circumstances, tasks, responsibilities and people to achieve optimum results
- An ability to anticipate customer needs & gives high priority to customer satisfaction & customer service
- A record of looking beyond the obvious to identify the root cause & simplify complicated processes & find ways to improve work processes and select the best possible option
- Proven familiarity with inventory management experience a plus
Compensation & Benefits Pay Range: $19.00-$21.00/hour + DOE and Bonus Opportunities The above salary range represents a general guideline; however, Maverik/Kum&Go considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Include:
• Full Health, Dental and Vision Package with company contribution to cost.
• In-Store and Fuel Discounts
• Retirement plan with company match (401K).
• This position will be eligible for the annual incentive bonus program.
• Comprehensive Paid Time-Off Policy, along with additional perks and benefits
Why Maverik? - Connections with great people and a great company
- Team environment that's supportive and fun.
- Opportunities to learn about great customer service and retail
- Great pay, great benefits, and career growth opportunities
What We Believe In: - Treating others better than they expect to be treated
- Making Maverik a great place to work by having fun and taking responsibility
- Making Maverik a great operator for our customer by being a problem solver and putting the customer first
- Making Maverik a great growth company by sharing ideas and working to get better every day