Retail Government

Santa Cruz, California

Johnson Hicks Marine Electronics
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Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.


Responsibilities


• Responsible for the management of key wholesale accounts


• Responsible for the daily management of wholesale customers and their requests for quotes, stock, order status', tracking information, etc.


• Provide technical support on all product lines to recreational and commercial accounts. Special focus upon Furuno (Recreational and Commercial), FLIR, and Raymarine and Garmin.

o Work with wholesale installers to answer install level questions and how they integrate with other systems.


• Provide backup to the retail sales person


• Support government sales with quotes and incoming calls


• Attend minimum 2 retail trade shows annually

o Set up booth, work show, tear down booth


• Stay up to speed with new product releases from major manufacturers


• Take calls from various customer types and answer questions around pre/post sales support, advise ETA and status updates on projects. Provide documents to customers upon request


Additional Responsibilities


• Build wholesale specific pricing for various customers based on purchasing volume


• Manage price sheets and updates across the Windward System Five network with Excel spreadsheets


• Perform trainings abroad for navigation and FLIR systems.


• Manage inventory and maintain reasonable inventory levels. Includes managing failed products under warranty and special order returns from customers


• Stay up to speed with new product releases from major manufacturers


Qualifications


• Experience with Microsoft Office Suite


• Experience using PC based ERP software


• Minimum of 5 years experience within marine industry, less acceptable if specializing in electronics


• Ability to work within small office environment with a tight-knit team



This position is on-site, however there is discussion available to be remote for the right individual.

Date Posted: 31 March 2025
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