Retail General Manager

Boulder, Colorado

Scenthound
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Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Perks and Benefits:
  • Direct career growth path to Regional or Area Management positions and additional options
  • Competitive salaried base pay plus performance bonuses based on KPI
  • Medical, dental, and vision insurance benefits
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership
About the Position:

The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.

This position requires:
  • 2+ years of management experience
  • Customer service experience (retail, restaurant)
  • Strength to lift up to 70 pounds; stamina to stand for long periods of time
  • Reliable transportation
  • Willingness to work in a smoke-free environment
Who We Are Looking For:

A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover. We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs.

Tasks:
  • Drive membership sales through health and wellness education
  • Maintain a knowledgeable team that prioritizes dog wellness and safety
  • Drive employee development through leadership, training, and performance reviews
  • Create an environment conducive to teamwork, open communication, and Scenthound values
  • Manage client expectations; Resolve customer concerns
  • Ensure the safety of dogs and team members at all times
  • At times, you may need to assist the staff with caring for the dogs.
Skills and Abilities:
  • Effective communication with team members and dog parents
  • Leadership, coaching, mentorship
  • Recruiting, hiring, and creating a happy and effective team
  • Time-management - ability to make an efficient schedule
  • Computer/ technology proficiency

Compensation: $50,000.00 - $60,000.00 per year
Date Posted: 10 March 2025
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