As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management.
What you'll do
- Enable and empower employees to drive world-class customer experiences
- Drive employee experience strategy across the micro-market to ensure seamless customer experiences
- Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
- Lead efforts to maximize results or provide course correction as needed
- Help drive sales and operational success within an assigned location or across the micro-market as needed
- Manage and review operational expenses and revenue
Qualifications
- At least 2 years of experience as a supervisor or manager in business, military, or related fields
- At least 2 years of sales or customer service experience
- 1 year of experience managing operational expenses and revenue
Preferred qualifications
- Consumer electronics industry experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that support your overall well-being and provide assistance during key life moments. Our benefits include:
- Competitive pay
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.
Our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application details
Application deadline: Minimum of 5 days from the posting date. The exact date is above the job title at the top of the page.
Auto Req. ID 985331BR
City: Birmingham
State: Alabama
Pay Range: $53,499 - $84,864 /yr
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.